Senior Executive - Customer Relations - Guduvancherry
Sundaram Finance — Mumbai, MUMBAI
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Job Description
Sundaram Finance is hiring for this Senior Executive - Customer Relations - Guduvancherry role in Tamil Nadu.
Job Title - Senior Executive - Customer Relations
Experience: 3 to 5yrs
Responsibilities:
- Pre- Disbursement Activity:
- Handling foot falls at the dealerships and dealership related activities.
- Field Investigating Activity.
- Lead generation through promotional activities conducted by SFL.
- Collection of prospective customer information.
- Disbursement:
- Processing application for approval.
- Obtaining documents from customers for payment.
- Collection invoice/Insurance and other respective papers.
- Processing the loan documents for payment.
- Post Disbursement:
- Confirmation of delivery of vehicle finance processed.
- Collection of registration certificate if applicable.
- Collection of insurance policy if applicable.
- Recovery Management:
- Tasked with initiating repossession proceeding, sustain records of collection and status of accounts.
- Customer relations and cross selling:
Frequently Asked Questions
What are the eligibility criteria for the Senior Executive - Customer Relations - Guduvancherry job at Sundaram Finance?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 3-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Senior Executive - Customer Relations - Guduvancherry at Sundaram Finance?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Executive - Customer Relations - Guduvancherry at Sundaram Finance.
Is prior experience required for this position?
This role requires around 3-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Senior Executive - Customer Relations - Guduvancherry role at Sundaram Finance?
You can apply directly using the Apply Now button on this page, which will take you to Sundaram Finance's application process for this role.
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