Senior Manager - HR

Key Responsibilities:

Experience & Qualification Requirements

Competencies Required

•      Support bulk hiring, regional hiring, and replacement hiring with clear TAT and accuracy.

•      Source candidates through job portals, social media platforms, LinkedIn, employee referrals, and local market networks.

•      Maintain an active pipeline of candidates for recurring and high-volume roles (Sales, Field Officers, Collections, Operations).

•      Coordinate interviews, assessments, and documentation with regional offices and hiring panels.

•      Ensure documentation, reference checks, and due diligence are completed per NBFC regulatory standards.

•      Maintain accurate recruitment dashboards, trackers, and MIS—including TAT, source mix, offer-to-join ratio, and pipeline health.

•      Ensure adherence to internal recruitment SOPs, company policies, and labour laws

•      Leverage HR systems (ATS/HRMS) for data accuracy, candidate tracking, and reporting.

•      Partner with leadership teams on people strategy aligned to business outcomes.

•      Support organization design, role clarity, manpower optimization, and productivity improvement.

•      Act as the first‑point HR partner for employee lifecycle matters within assigned units.

•      Support goal setting, mid‑year and annual performance cycles in line with PMS frameworks.

•      Partner with managers on talent reviews, succession planning, and leadership pipeline development.

•      Identify skill gaps and work with L&D on focused capability‑building interventions.

•      Drive employee engagement initiatives, culture programs, and manager effectiveness.

•      Handle employee relations matter with maturity, empathy, and compliance discipline.

•      Support retention strategies for critical roles and high‑performers

•      Graduate or Postgraduate degree in Human Resources, Business Administration, or a related discipline.

•      10-15 years of progressive HR experience, with mandatory exposure to both Talent Acquisition and HR Business Partnering.

•      Strong preference for experience in NBFC, Banking, Insurance, BFSI, or large distributed sales/service organizations.

•      Proven experience in multi‑location hiring, volume recruitment, stakeholder management, and business‑aligned HR support.

•      Hands‑on experience with ATS/HRMS platforms, recruitment analytics, and advanced Excel/MIS reporting.

•      Understanding of compliance‑driven HR environments and audit readiness.

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•      Strong business partnering and stakeholder influence capability

•      Strategic thinking with strong execution discipline

•      Data‑driven decision‑making and analytical mindset

•      High ownership, integrity, and confidentiality

•      Ability to operate in high‑pressure, fast‑growing environments

•      Strong communication, negotiation, and relationship‑building skills

•      Sound judgment in employee relations and people risk management

•      People leadership, coaching, and team development capability