RO:RL - Operation CPC Operations Officer - Retail at Axis Bank

Job Description

Role description

About Retail Lending:

The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank.

About the Role:

The Operations officer is responsible for post sanction processing of loans, after verification of pre sanction documents and loan agreements and dispatching varified files with proper system updation to central storage, reconciliation with central team and managing the repayment instrument dispatch. The job holder is also responsible for ensuring internal and regulatory compliance and resolving customer service requests/complaints within stipulated TAT.

Key Responsibilities:

Handle customer queries and provide appropriate solutions while maintaining high service standards
Process loan documents submitted for account opening and ensure its subsequent disbursement
Validate the submitted documents as per bank’s process and policies
Responsible for the dispatch of disbursed files, repayment instruments etc., to central storage post updating the same in system
Reply/revert on time for concurrent audit queries and ensure that satisfactory audit ratings are obtained

Qualifications:

Optimal qualification for success on the job is:

Graduation/ Post-Graduation from a recognized institute

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

Knowledge of Finacle/ other banking softwares
Good communication (both written and verbal) and presentation skill
Ability to handle pressure and meet deadlines
High sales orientation to meet the sales targets consistently
Ability to manage complex client situations

#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Skills

Refer to the Job Description

Frequently Asked Questions

What are the eligibility criteria for the RO:RL - Operation CPC Operations Officer - Retail job at Axis Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2 - 4 Years years of relevant experience expected for this role.

What are the primary responsibilities of a RO:RL - Operation CPC Operations Officer - Retail at Axis Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a RO:RL - Operation CPC Operations Officer - Retail at Axis Bank.

Is prior experience required for this position?

This role requires around 2 - 4 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the RO:RL - Operation CPC Operations Officer - Retail role at Axis Bank?

You can apply directly using the Apply Now button on this page, which will take you to Axis Bank's application process for this role.

RO:RL - Operation CPC Operations Officer - Retail

Axis Bank — Ahmedabad, SITAPUR