RO:RL - Operation CPC Operations Officer - Retail at Axis Bank

Job Description

Role description

About Retail Lending:

The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home loans, car loans and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank

About the Role:

The Job holder is responsible for pan-India monitoring and implementation of policies and modification of processes of as per requirement. It involves regulatory reporting process compliance. The role caters to analysis of existing processes and recommendation of process changes to ensure cost savings, optimization of resources and enhancement of operational efficiency. This role will require identification of process risks and defining manual and system controls to mitigate the risks. It involves operationalizing new Retail Loan products as per requirement from business in co-ordination with technology team for various system developments

Key Responsibilities

Ensure regulatory and process compliances
Manage fee recovery and Income booking - Income Leakage
Ensure customer requests and query resolutions are completed within TAT
Provide support in audit and compliance activities for Central Ops related activities
Ensure closure of daily activity within TAT (Disbursement request, updating Stock statement, DP, Insurance, Inspection etc)
Generation of various reports for overall portfolio (irregularities , exception management of transactions)
Provide training, support for preparation of SOP and process improvement
Contribute in special assignments and, provide support to Existing CPC
Participate and contribute in new initiatives/testing etc.
Ensure effective implementation of Operational Risk management framework

Qualifications:

Optimal qualification for success on the job is:

Graduate / Post graduate in Management

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

Knowledge of banking products and services
Ability to work as a part of a team
Collaboration
Customer Sensitive
Compliance
Transparency

#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Skills

Refer to the Job Description

Frequently Asked Questions

What are the eligibility criteria for the RO:RL - Operation CPC Operations Officer - Retail job at Axis Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5 - 8 Years years of relevant experience expected for this role.

What are the primary responsibilities of a RO:RL - Operation CPC Operations Officer - Retail at Axis Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a RO:RL - Operation CPC Operations Officer - Retail at Axis Bank.

Is prior experience required for this position?

This role requires around 5 - 8 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the RO:RL - Operation CPC Operations Officer - Retail role at Axis Bank?

You can apply directly using the Apply Now button on this page, which will take you to Axis Bank's application process for this role.

RO:RL - Operation CPC Operations Officer - Retail

Axis Bank — Chennai, CHENNAI