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Management Trainee/Assistant Manager/ Deputy Manager – Customer Service Unit

Sundaram Finance — Bhopal, BHOPAL

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Experience 0-5 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Roles and Responsibilities: 

  • Ability to understand end-to-end operations of the department and its interdependencies.  

  • Coordinate effectively with Operations, Credit, Branch Units, Technology, and Support Teams to ensure seamless data flow and timely resolution of process-related issues.  

  • Work closely with cross-functional teams to support day-to-day activities and contribute to continuous process improvements. 

  • Ensure strict compliance with data protection, privacy norms, regulatory requirements, and internal policies.  

  • Adhere to and uphold the values, ethical standards, and compliance culture of the organization at all times. 

SkillsRequired: 

Soft Skill: 

Customer‑Centric: Maintains a positive approach while addressing internal and external stakeholder needs. 

Team Collaboration: Demonstrates strong teamwork and the ability to work effectively with cross‑functional departments. 

Ownership & Accountability: Takes responsibility for assigned tasks and ensures completion with high quality. 

Problem‑Solving Skills: Able to identify issues quickly and propose practical, process‑oriented solutions. 

An eye for quality and process improvements 

 

Technical Skill: 

MS Excel:Capable of creating pivot tables, dashboards, and utilizing advanced Excel tools to support the manager with insightful data analysis.  

. 

MS Word: Ability to prepare and format SOPs, process documents, letters, and audit-related documentation professionally. 

PowerPoint: Ability to create clear, structured presentations and process flow slides for internal and management reviews. 

Basic Analytical skills (knowing Power BI or any other analytical tools shall be an added advantage) 

Competent in reading, interpreting, and analyzing operational data trends to assist in decision‑making and exception handling. 

 

Education Requirements:Any graduate (B.com would be an advantage)/ Post Graduate (M.com / M.B.A) 

 

Work Experience:0 – 3 years of experience in data processing, operations, credit support, Centralised operational  functions, or similar roles in NBFC/BFSI sectors. 

 

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Frequently Asked Questions

What are the eligibility criteria for the Management Trainee/Assistant Manager/ Deputy Manager – Customer Service Unit job at Sundaram Finance?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Management Trainee/Assistant Manager/ Deputy Manager – Customer Service Unit at Sundaram Finance?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Management Trainee/Assistant Manager/ Deputy Manager – Customer Service Unit at Sundaram Finance.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Management Trainee/Assistant Manager/ Deputy Manager – Customer Service Unit role at Sundaram Finance?

You can apply directly using the Apply Now button on this page, which will take you to Sundaram Finance's application process for this role.