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Role Summary:
The Recovery & Collection Back Office executive supports collection activities by managing data, tracking overdue accounts, preparing reports, and coordinating with field and recovery teams.
Key Responsibilities:
· Maintain and update customer due/overdue records in the system
· Track collection performance and prepare daily/weekly reports
· Support field collection team with customer information and case details
· Follow up internally for pending cases and escalations
· Prepare MIS reports related to recovery and collection status
· Ensure proper documentation of recovery cases (settlement, closure, etc.)
· Handle customer queries related to dues (backend support)
· Coordinate with branches, credit team, and accounts team
· Monitor overdue accounts and highlight high-risk cases
· Ensure compliance with company policies and processes
Skills Required:
· Basic knowledge of finance/collection process
· Good communication (mainly internal coordination)
· Strong Excel and system handling skills
· Attention to detail and accuracy
· Ability to work with data and reports
· Time management and follow-up skills
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 8-10 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Deputy Manager/ Manager - ARC at Sundaram Finance.
This role requires around 8-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Sundaram Finance's application process for this role.