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AM/DM – Customer Relations
Experience: 1 – 5
Salary: Best in Industry
Work Experience – Industry: BFSI
Pre‑ Disbursement Activity:
• Handling foot falls at the dealerships and dealership related activities.
• Field Investigating Activity.
• Lead generation through promotional activities conducted by SFL.
• Collection of prospective customer information.
Disbursement:
• Processing application for approval.
• Obtaining documents from customers for payment.
• Collection invoice/Insurance and other respective papers.
• Processing the loan documents for payment.
Post Disbursement:
• Confirmation of delivery of vehicle finance processed.
• Collection of registration certificate if applicable.
• Collection of insurance policy if applicable.
Recovery Management:
• In charge of initiating repossession proceeding, keep up records of collection and status of accounts.
Customer relations and cross selling:
• Responding to customer queries and grievances and offering timely information and redressal.
• Exploring favorable cross selling openings with the customers.
Education – Category:
Graduate
Education – Degree:
Any Graduate (Preferably with a Commerce Background)
This Customer Relations Executive - East vacancy is based in West Bengal.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 1-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Customer Relations Executive - East at Sundaram Finance.
This role requires around 1-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Sundaram Finance's application process for this role.