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Assistant Manager/ Associate Manager- Collections & Recoveries

Sundaram Finance — Chennai, CHENNAI

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Experience 0-5 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Job Title: Recovery & Collection – Back Office

Position Summary:

The Recovery & Collection Back Office executive supports collection activities by handling data, tracking overdue accounts, preparing reports, and coordinating with field and recovery teams.

Key Responsibilities:

  • Sustain and update customer due/overdue records in the system
  • Track collection performance and prepare daily/weekly reports
  • Support field collection team with customer information and case details
  • Follow up internally for pending cases and escalations
  • Prepare MIS reports related to recovery and collection status
  • Secure proper documentation of recovery cases (settlement, closure, etc.)
  • Handle customer queries related to dues (backend support)
  • Work together with branches, credit team, and accounts team
  • Monitor overdue accounts and highlight high-risk cases
  • Guarantee compliance with company policies and processes

Competencies Required:

  • Basic grasp of finance/collection process
  • Good communication (mainly internal coordination)
  • Solid Excel and system handling competencies
  • Attention to detail and accuracy
  • Capability to partner with data and reports
  • Time management and follow-up competencies

Educational Qualification:

  • B.Com / BBA / Any degree (Finance background preferred)

Experience:

  • Fresher or 1–3 years in collection / back office / finance operations

Key Competencies:

  • Analytical thinking
  • Team coordination
  • Problem-solving ability
  • Accountability and discipline

This Assistant Manager/ Associate Manager- Collections & Recoveries vacancy is based in Chennai.

Frequently Asked Questions

What are the eligibility criteria for the Assistant Manager/ Associate Manager- Collections & Recoveries job at Sundaram Finance?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Assistant Manager/ Associate Manager- Collections & Recoveries at Sundaram Finance?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Assistant Manager/ Associate Manager- Collections & Recoveries at Sundaram Finance.

Is prior experience required for this position?

This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Assistant Manager/ Associate Manager- Collections & Recoveries role at Sundaram Finance?

You can apply directly using the Apply Now button on this page, which will take you to Sundaram Finance's application process for this role.