Asset Servicing Associate

Job Description

Bring your expertise to Asset Servicing Operations, where you will grow your career, expand mobility, and deliver client impact in an inclusive, high-performing team.

As an Asset Servicing Associate within Asset Servicing Operations in Commercial Investment Banking, you manage corporate actions and income processing activities with a focus on risk and control. You provide supervisory oversight, complete daily signoffs, and coordinate timely escalation of issues to operational and risk leads. You support business continuity readiness and help drive strong client outcomes through accurate execution and clear communication.

Job Responsibilities:

• Apply asset servicing lifecycle knowledge across corporate actions and income processing.
• Complete mandatory and voluntary corporate action payments processing received from agents or depositories with accuracy and timeliness.
• Conduct supervisory checks and perform daily operations signoffs.
• Maintain business continuity and concentration plans that align with bank policy, including staff familiarity.
• Test continuity and concentration plans in line with defined requirements and evidence expectations.
• Serve as a focal point for issue planning and crisis review situations, supporting short time frame assessments.
• Own issues related to the asset services department and escalate to operational and risk leads in a timely manner.
• Reconcile cash and stock breaks received from the market and document actions taken.
• Highlight high-risk and high-value breaks daily and drive them to action and closure.

Required qualifications, skills, and capabilities:

• Demonstrate operational subject matter expertise across reconciliation, settlements, and trade support.
• Show 7+ years of experience in asset servicing, risk and control, and custody activities.
• Learn an ongoing stream of new markets, products, and processes.
• Prioritize workloads effectively and work to critical deadlines with strong risk and control awareness.
• Exhibit ownership and accountability for operational and project deliverables with a proven track record.
• Communicate confidently in all mediums with internal and external clients.
• Resolve exceptions and breaks through disciplined investigation, follow-up, and documentation.

Preferred qualifications, skills, and capabilities:

• Demonstrate experience performing supervisory reviews within an operations environment.
• Show experience supporting business continuity and concentration planning activities, including staff readiness and testing routines.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.