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Core result areas
KRA (Accountabilities) (Max 1325 Characters)
Assisting Actions (Max 1325 Characters)
KRA1
Development of applicators
* Training & development of new applicators for white cement applications, new products on a regular basis in the assigned sales area.
* Implementing Vikas schedules
* Organising and conducting training sessions for applicators for review & skill enhancement at head quarter level
KRA2
Client service :
Client service by delivering effective client care to enhance client loyalty & satisfaction
* Visiting & supervising sites for better execution of job
* Finding solutions to the clients problems & issues
* Attending product & execution related complaints
KRA3
Demand generation
* Organizing and conducting demand generation activities like Architects / Builders / Painting Contractors and Painters & Masons Meet , trade exhibitions, client awareness camps, counter meets etc as per plan
* Conversion of various applications to BW applications by casting samples, follow up & delivering applicators for execution for increasing white cement market potential
* Making sure sampling of white cement applications, new products in coordination with Projects personnel for their approval
* Delivering handy samples of various white cement applications, new products to retail group for promotion through retail network
* Arranging samples of various finishes for trade exhibitions and client awareness camps etc.
* Conducting purity campaigns to educate our clients and enhancing the brand image
KRA4
Attending Client Quality Complaints:
To resolve complaints promptly & to the best of client satisfaction in order to establish long term relationship with the client.
* Visit to site and physically examine the application sites.
* To organize testing of product through R&D.
* Feedback to Client & CASC Head.
* Regular testing of product through independent laboratory.
* CRM
KRA5
CRM: CRM & appraising the management regarding competitors activities
* Organizing and conducting factory visits of applicators to make sure their loyalty
* Delivering technical back up to direct users & helping them in getting better quality for upholding good relations
* Monitoring competitors product quality by collecting samples and sending the same to factory for evaluation
* Briefing the retail group for competitors quality and arranging comparative evaluation and reports on regular basis
Training
* Organizing and conducting training sessions for group members for white cement applications, new products
* Solving the product & applications related problems & queries of group members on a regular basis
KRA6
Training
* Organizing and conducting training sessions for group members for white cement applications, new products.
* Solving the product & applications related problems & queries of group members on a regular basis
This opening is for the TTSE CASC - Surat position in Surat.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 1-6 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a TTSE CASC - Surat at Aditya Birla Group.
This role requires around 1-6 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.