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Job Purpose Description
Prepare Calling file | Data needs to be collected from System and files shared by RM. Data will be filtered as per the defined terms and will be shared for calling. |
Appointment Fixing
| Fixing Appointments and allocating it to Agent as per the available time slot. Incase customer is not reachable then need to update in the tracker so that Relationship Manager can take further action. Co-ordinate with respective agents for updating Video KYC status. Share daily update with the superior. |
Completing Video KYC
| Completing Video KYC as per Regulatory Guidelines. Ensuring proper verification is done and completing the Video KYC within the prescribed timeline as per ABFL Guidelines. Sharing the daily update and tracker with concern team. |
No of Kaizens registered and YB completed
| New Initiatives and Process improvement ideas and execution of those ideas is critical |
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 3-4 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a TM - VKYC at Aditya Birla Group.
This role requires around 3-4 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.