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1. To increase customer profitability through effective cross sales and up sell framework
2. Continuous Process refinement for enhanced marketing ROI
3. Manage a team of 45 sales managers and skip level team of around 50 Direct Sales Executives
4. Bring in best practices to offer excellent experience while on boarding customers and generate more leads through servicing
5. Maximize sales productivity of the team and achieve sales targets
6. Provide field support to direct reports by joining them on calls and providing coaching and feedback based on performance
7. To emphasize on talent retention and managing attrition
8. To maintain high morale and engagement levels of the teams by providing constructive feedback and fostering right environment.
9. Adhere to a proper business work ethic and create a similar expectation of direct reports/peers
10. Ensure high quality and high persistency of business generated to support long-term profitability of the company
Key Challenges for the role –
• To drive adoption of Service to sales approach on the Orphan customer.
• To ensure differentiated and segmented approach to various campaigns
• To manage attrition of the front line sales force and limited availability of quality talent.
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | 1. To increase customer profitability through effective cross sales and up sell framework 2. Continuous Process refinement for enhanced marketing ROI 3. Manage a team of 45 sales managers and skip level team of around 50 Direct Sales Executives 4. Bring in best practices to offer excellent experience while on boarding customers and generate more leads through servicing 5. Maximize sales productivity of the team and achieve sales targets 6. Provide field support to direct reports by joining them on calls and providing coaching and feedback based on performance 7. To emphasize on talent retention and managing attrition 8. To maintain high morale and engagement levels of the teams by providing constructive feedback and fostering right environment. 9. Adhere to a proper business work ethic and create a similar expectation of direct reports/peers 10. Ensure high quality and high persistency of business generated to support long-term profitability of the company |
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 3-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a TM Sr RSM DM Patna at Aditya Birla Group.
This role requires around 3-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.