TM-Repayment Management at Aditya Birla Group

Job Description

Job Purpose:

Execution of Cycle wise presentation on due date, maintain registration details of all LOB, Prepare debit files and send to bank for presentation. Work with bank and payment aggregator to track & trouble shoot failed transactions.
Support audits by maintaining accurate records and adhering to compliance policies.
Handle escalations and resolve customer issues where required.
Prepare and publish daily/weekly MIS and dashboards of Presentation and registration

Key Result Areas:

Key Result Areas	Supporting Actions
Seamless Presentation Process	Ensure timely, accurate, and uninterrupted presentation of repayment mandates (e.g., NACH, e-Mandate, UPI AutoPay) to reduce bounce rates and improve recovery efficiency.
MIS Management	Facilitate the timely and error-free distribution of MIS to all concerned departments
Stake holder management	Engage proactively with both internal and external stakeholders to ensure alignment and smooth coordination
Customer complaints	Maintain customer satisfaction by enforcing process discipline and prioritizing the resolution of customer issues

Frequently Asked Questions

What are the eligibility criteria for the TM-Repayment Management job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 1-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a TM-Repayment Management at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a TM-Repayment Management at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 1-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the TM-Repayment Management role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.

TM-Repayment Management

Aditya Birla Group — Mumbai, MUMBAI

Job Description

Frequently Asked Questions