Territory Manager-Car Loans at IDFC FIRST Bank

Job Description

Job Requirements

About the Role

The Territory Manager – Car Loans is responsible for acquiring new customers for car loans across designated regions in India. This role involves direct customer engagement, promoting car loan products, and ensuring high-quality service delivery. The role holder will analyze customer needs, ensure compliance with internal and external guidelines, and contribute to the bank’s growth by disbursals and maintaining portfolio quality. Additionally, the role supports digital enablement and team development to meet the bank’s strategic objectives.

Key Responsibilities

Primary Responsibilities

Acquire car loan customers within the identified segment and catchment area.
Meet and exceed monthly targets for new customer acquisition by analyzing transaction banking needs.
Provide regular feedback to Relationship Managers on customer requirements and business opportunities.
Ensure adherence to selling norms and standard operating procedures (SOPs) defined by the organization.
Maintain strict compliance with internal policies and external regulatory guidelines.
Ensure high-quality sourcing in line with the bank’s credit and operational policies.

Secondary Responsibilities

Foster a team environment focused on digital enablement to meet customer needs effectively.
Drive initiatives aligned with the bank’s rapid growth targets.

What We Are Looking For

Education

Graduate in any discipline.
Postgraduate qualification is preferred.

Experience

2 to 7 years of relevant experience in sales, preferably in car loans or retail lending.

Skills and Attributes

Excellent verbal and written communication skills in English are essential.
Customer-centric approach with a focus on service excellence.
Ability to analyze customer needs and identify business opportunities.
Knowledge of car loan products and banking operations.
Commitment to compliance and operational discipline.
Leadership and mentoring capabilities.
Familiarity with digital banking tools and automation practices.

Key Success Metrics

Loan disbursals
Growth metrics
File-to-disbursal conversion rate
Third-party disbursal (TPD)
Insurance penetration

Frequently Asked Questions

What are the eligibility criteria for the Territory Manager-Car Loans job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-2 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Territory Manager-Car Loans at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Territory Manager-Car Loans at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 0-2 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Territory Manager-Car Loans role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Territory Manager-Car Loans

IDFC FIRST Bank — Mumbai, MUMBAI