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Tele Sales Officer-Business Enhancement Unit

HDFC Bank — Jaipur, WEST SINGHBHUM

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Experience 0 - 3 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Role description

Job Title:

Sales Officer-Transportation Group

 

Job Details:

Business Unit: Transportation Group

Team: Transportation Group

Reports to: TG-RM-TIFG-CV

Location: PAN India

Job Function: Sales

Role Type: Individual Contributor

Direct Reportees: Nil

Travel Required: Extensive within location

Job Band Range: S1 & S2

JD Created Date: 02-Mar-21

JD Updated Date: 28-Jul-25

 

Job Purpose:

Source and disburse Commercial Vehicle Finance business (MHCV/CV-WC/UCV/LCV/Branch) in assigned locations to meet targets.

Responsible for business development in specific segments and locations.

Identify clients, dealers, and extend loans by engaging stakeholders (Dealers, Branch channel) to achieve monthly business targets.

Develop cross-sell business as per agreed targets.

Manage PDD for disbursed cases.

 

Job Responsibilities:

Business Sourcing:

Generate business in various sub-segments of Commercial Vehicle finance.

Source business from open market, Dealers, and branches.

Collaborate with Branch Banking teams for business enhancement and relationship development.

Focus on cross-selling Liability, CASA, Fastag, Insurance, and other opportunities.

Manage channels like SURU (Bharat) centric channels (CSC, KGC, Semi Urban and Rural branches, SLI).

Penetrate market intermediaries and Semi Urban and Rural markets by building relationships with business channels and manpower in these geographies (SURU).

Provide market-specific intervention to front-end teams for effective business delivery.

Manage disbursement & renewal documentation for all new/existing cases.

Loan Disbursement:

Manage the complete cycle of a case from login to disbursement.

Handle disbursement & renewal documentation for all new/existing cases and provide end-to-end services to sourced customers.

Respond timely to queries for smooth processing.

Manage and retain existing working capital book.

Conduct Churning & TOD account MIS analysis regularly.

Housekeeping and Other Responsibilities:

Track and close deferrals and PDDs.

Manage delinquency by following up with delinquent customers and those with unpaid interest/EMIs regularly.

Perform any other tasks assigned by seniors.

Create call memos & reports for every customer by visiting each at least once per quarter and updating records.

 

Educational Qualifications:

Graduate & Above

 

Key Skills:

Positive Attitude

Interpersonal Communication

Financial Skills

Good communication skill

Proactive & focused approach

Good Team spirit

 

Experience Required:

Minimum 0-2 years of experience (Fresher or 1-2 years).

Exposure to banking preferable.

 

Major Stakeholders:

External:

Customers

Dealers

DSAs

Insurance

Vendors

Internal:

Branch Banking Team

Operations

Product

Frequently Asked Questions

What are the eligibility criteria for the Tele Sales Officer-Business Enhancement Unit job at HDFC Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 3 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Tele Sales Officer-Business Enhancement Unit at HDFC Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Tele Sales Officer-Business Enhancement Unit at HDFC Bank.

Is prior experience required for this position?

This role requires around 0 - 3 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Tele Sales Officer-Business Enhancement Unit role at HDFC Bank?

You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.