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Tele Sales Officer-Business Enhancement Unit

HDFC Bank — Mohali, GADCHIROLI

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Experience 0 - 1 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Role description

Job Title

IRM-Credit Monitoring & EWS Manager-SME

 

Business Unit

Integrated Risk Management

 

Reporting To

Head - Credit Monitoring & Early Warnings

 

Job Function and Role Type

Wholesale & Retail Credit Monitoring & EWS, Individual Contributor

 

Version No

1.0

 

Job Purpose

Implement and enhance the Early Warning System (EWS) framework across various products. Ensure workflow efficiency, compliance, and data quality in credit monitoring processes.

 

Key Responsibilities

Credit Monitoring Process

Identify and enhance credit processes and systems for improved monitoring and risk control; Assess adherence to credit processes and highlight deviations to management; Analyze root causes of credit delinquencies and recommend process improvements.

Early Warning System

Enhance early warning tools to detect potential credit risks and frauds; Create workflows for warning signals, ensuring timely closure of actionables; Highlight deviations in achieving early warning actionables to management.

Portfolio Risk Review

Conduct periodic or event-based portfolio reviews to identify risks and trends; Perform stress tests on portfolios with Credit and Policy teams to suggest corrective actions.

Periodic reports on portfolio

Publish management reports on portfolio quality, delinquency, and trends; Prepare monthly and quarterly reviews on wholesale portfolio performance and regulatory updates.

Digitization

Collaborate with IT and vendors to adopt technology for credit monitoring and reporting; Enhance automation to reduce manual effort and improve efficiency.

Education:

Chartered Accountant or MBA from a reputed institute.

Certifications:

None specified.

Key Competencies

Credit products and process knowledge, communication, systems and IT knowledge, analytical ability, regulatory framework.

Major Stakeholders

Wholesale Credit, Operations, Business Teams, Audit, Compliance, IT, Analytics Team, Fincon.

Skills

Refer to the Job Description

Frequently Asked Questions

What are the eligibility criteria for the Tele Sales Officer-Business Enhancement Unit job at HDFC Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 1 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Tele Sales Officer-Business Enhancement Unit at HDFC Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Tele Sales Officer-Business Enhancement Unit at HDFC Bank.

Is prior experience required for this position?

This role requires around 0 - 1 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Tele Sales Officer-Business Enhancement Unit role at HDFC Bank?

You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.