Team Member - Sales Automation
Aditya Birla Group — Mumbai, MUMBAI
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Job Description
Role Overview:
Lead the strategy, execution, and adoption of digital acquisition initiatives to drive business growth, enhance customer experience, and enable operational excellence across channels.
Key Responsibilities:
1. Digital Acquisition Strategy & Execution
- Define and drive the digital acquisition roadmap in alignment with business goals and channel priorities.
- Partner with channel leaders to identify opportunities, translate requirements into scalable solutions, and ensure successful implementation.
2. Digital Product Launch & Platform Management
- Lead end-to-end delivery of digital product launches, ensuring adherence to timelines, quality standards, and business objectives.
- Establish strong vendor partnerships to incorporate external insights and continuously enhance platform capabilities.
3. Adoption & Change Management
- Drive enterprise-wide adoption of digital initiatives across internal teams and external partners.
- Leverage technology to simplify processes, improve efficiency, and deliver superior stakeholder value.
- Monitor adoption metrics and proactively address gaps in usage, including digital sales enablement tools (e.g., handheld devices).
4. Worksite & Lead Management Strategy
- Develop and implement worksite management frameworks to streamline lead generation and tracking.
- Collaborate with vendors and internal stakeholders to ensure seamless lead capture, integration, and flow across systems.
5. Project & Program Leadership
- Identify and prioritize automation, cross-sell, and up-sell opportunities through data-driven insights.
- Lead cross-functional teams to deliver strategic initiatives on time and within scope.
- Ensure continuous alignment with vendors to incorporate best practices and evolving market trends.
6. Partner Integration & Ecosystem Development
- Build and manage strategic relationships with channel partners, including digital aggregators.
- Oversee system integrations to ensure seamless connectivity, improved process efficiency, and enhanced user experience.
- Drive innovation in digital processes to improve speed, accessibility, and scalability of solutions.
Key Outcomes:
- Accelerated digital acquisition and revenue growth
- Increased adoption and utilization of digital tools and platforms
- Improved customer and partner experience
- Scalable and efficient digital ecosystems
Frequently Asked Questions
What are the eligibility criteria for the Team Member - Sales Automation job at Aditya Birla Group?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-7 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Team Member - Sales Automation at Aditya Birla Group?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Team Member - Sales Automation at Aditya Birla Group.
Is prior experience required for this position?
This role requires around 5-7 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Team Member - Sales Automation role at Aditya Birla Group?
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.
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