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Team Member -Employee Relations- Gold Loan - South

Aditya Birla Group — Mumbai, MUMBAI

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Experience 3-4 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description


Job Summary:

The HR - ER Compliance Manager – Zonal will be responsible for Employee Relations and compliance across assigned branches within the zone for the Gold Loans business. The role ensures adherence to statutory labour laws, company policies, audit requirements, and ethical HR practices. The incumbent must be comfortable with frequent travel to branches for audits, investigations, and compliance monitoring.

Key Responsibilities:

1. HR Operations & Compliance

  • Ensure 100% statutory compliance across branches (Shops & Establishment Act, Minimum Wages, Bonus, Gratuity, PF, ESI, CLRA, POSH, etc.).
  • Conduct periodic HR compliance audits across branches.
  • Maintain updated compliance trackers and documentation.
  • Coordinate with legal and compliance teams for statutory filings and inspections.
  • Support internal and external audits related to HR and labour compliance.

2. Employee Relations (ER)

  • Manage employee grievance handling and resolution within defined timelines.
  • Conduct disciplinary inquiries and domestic investigations where required.
  • Support HRBP in handling misconduct, absenteeism, and performance issues.
  • Ensure proper documentation of warning letters, charge sheets, and termination processes.
  • Promote a positive employee relations climate across the zone.
  • Monitor adherence to code of conduct and ethical standards.
  • Partner with Business HR to address Employee issues.
  • Oversee background verification and employee documentation.

3. POSH & Workplace Conduct

  • Ensure compliance with POSH regulations across branches.
  • Support IC inquiries and conduct awareness sessions.

4. Travel & Field Engagement

  • Conduct regular branch visits across the assigned zone.
  • Perform surprise compliance checks and employee engagement meetings.
  • Be available for urgent ER matters and statutory inspections.

Key Skills & Competencies:

  • Strong knowledge of labour laws and statutory compliance.
  • Experience in Employee Relations and disciplinary processes.
  • Investigation and conflict resolution skills.
  • Strong documentation and audit management skills.
  • Good communication and stakeholder management skills.
  • Willingness and ability to travel extensively within the zone.

Educational Qualification:

  • MBA / PGDM in Human Resources (Mandatory)
  • Certification in Labour Laws / Industrial Relations (Preferred)

Experience Required:

  • 6–10 years of experience in HR Operations & ER.
  • Prior experience in NBFC / Banking / Gold Loans / Retail Financial Services preferred.
  • Experience handling multi-branch or zonal HR role is an advantage.

Additional Requirements:

  • Comfortable with extensive travel.
  • Strong analytical and reporting skills.
  • High integrity and confidentiality standards.
  • Ability to work under pressure and manage sensitive situations.


Frequently Asked Questions

What are the eligibility criteria for the Team Member -Employee Relations- Gold Loan - South job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 3-4 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Team Member -Employee Relations- Gold Loan - South at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Team Member -Employee Relations- Gold Loan - South at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 3-4 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Team Member -Employee Relations- Gold Loan - South role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.