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1) Position purpose:
The State Admin Manager is tasked with overseeing administrative operations across all branches within the assigned state, making sure seamless branch functioning, infrastructure readiness, statutory compliance, vendor management, and cost optimization. The role supports business growth by driving operational excellence, governance, and efficient administration across the state.
2) Dimensions:
Branch Operations
Oversee administrative operations across all branches within the state.
Facility Management
Make sure preventive maintenance, asset management, and vendor performance.
Branch Expansion
Oversee infrastructure development, site readiness, and branch rollout projects.
Compliance
Make sure adherence to statutory, regulatory, and internal audit qualifications across the state.
Financial Control
Oversee state administrative budgets, vendor payments, utility expenses, and cost optimization.
Group Management
Lead state-level admin executives, contract staff, and back up teams.
3) Position context & Key challenges:
Organization Context
Aditya Birla Capital Limited ("NBFC") is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABCL is one of the top private diversified NBFCs in India. As of 31-Sep'25, ABCL has a pan-India presence with a lending book of approx. Rs. 139,500 Crores.
ABCL offers end-to-end lending solutions to a diverse set of clients - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABCL also has a Wealth Management division.
ABCL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABCL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.
Business Context
Gold Loans is a key secured lending product with high volume, fast turnaround expectations and requires strict discipline in risk, valuation, purity testing, and client trust management.
Position context:
Gold Loans are a high-volume, sensitive product requiring strong operational governance.
The State Admin Manager is accountable for making sure standardized administrative processes across the state while assisting business expansion, upholding service quality, and optimizing costs.
Key Challenges:
Overseeing administrative operations across a geographically dispersed branch network.
Delivering infrastructure projects within timelines and budgets.
Making sure statutory compliance across multiple districts/cities.
Balancing operational efficiency with cost optimization.
Overseeing multiple vendors and stakeholders while upholding service quality.
Core result areas
Assisting Actions
Branch Operations & Facility Management
Make sure smooth branch administration across the state, monitor housekeeping, security, utilities, and maintenance and drive asset management and preventive maintenance programs.
Branch Expansion & Infrastructure Development
Oversee new branch setup and infrastructure readiness, collaborate civil, electrical, interior, and branding activities and make sure timely completion of expansion projects.
Compliance, Reporting & Risk Management
Make sure statutory compliance, sustain registers, prepare MIS reports, address audit queries, and oversee asset lifecycle.
Vendor & Stakeholder Management
Oversee facility management vendors and service providers, negotiate service agreements and monitor vendor performance and collaborate with business, HR, Finance, Risk, and Procurement teams.
Financial Control & Budget Management
Oversee state administration budgets, process vendor payments and monitor expenses and identify opportunities for cost optimization.
People Leadership
Supervise contract staff, make sure productivity, and deliver guidance for smooth operations.
This opening is for the State Admin Manager-Lucknow position in Lucknow.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-6 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a State Admin Manager-Lucknow at Aditya Birla Group.
This role requires around 2-6 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.