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SM DST - Informal | Tiruvannamalai

Aditya Birla Group — Mumbai, MUMBAI

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Experience 5-9 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description


Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD



Business

Aditya Birla Capital Limited

Unit

Aditya Birla Housing Finance Limited

Location


Poornata Position Number of the job 


Reports to: Poornata Position Number


Poornata Position Title of the job 

Sales Manager(SM)

Reports to: Poornata Position Title

Area Sales Manager(ASM)

Function

Sales

Reports to: Function 

Sales

Department

Housing Finance

Reports to: Department 

Housing Finance

Date of writing/ Updation of JD





 



 


 

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines)

The purpose of this job is to execute sales operations through the Direct channel (builders, connectors, brokers, references, etc.) in line with branch plan and objectives, leading and supporting the Sales Officer team in achieving targets and managing client relationships. This role coordinates with Risk, Operations and Sales Governance teams to ensure compliant and efficient sales operations, and portfolio health. It also drives and executes cross-selling across ABHFL and ABC products/ solutions as per branch level objectives and client requirements.

 

2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

Business Workforce Number 

 

Unit Workforce Number 

 

Function Workforce Number 

 

Department Workforce Number 

2-3 RO/SRO

Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter 

 

 

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section

Organizational Context

Key Aspects:

  • Part of the Aditya Birla Capital Limited, Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. The company offers a complete range of housing finance solutions such as home loans, home improvement and home construction loans, balance transfer and top-up loans, loans against property and construction finance. The company acquired its license on 9th July 2014 and has aggressive growth plans.
  • ABHFL has grown at a steady rate while reporting good asset quality despite challenges in the operating environment. While the industry is dominated by five large groups, there has been an emergence of segments like Affordable and self-employed borrowers, given the high potential in these segments. Despite increased focus by banks, HFCs have been able to maintain their share in the mortgage market. and is poised for rapid growth and plans to grow 5X (40,000 Cr) in the next 5 years. This shall take ABHFL within the top 5 percentile of HFCs in the country. 
  • The ABHFL Sales organization works broadly with 3 customer segments – retail (individual) customers, institutional customers (for retail and institutional loan consumers) and builders (for both retail tie-ups and construction finance), with a major share of the business coming from retail customers. Client segments can also be divided into Salaried and Self-employed, with both of these having very different preferences and needs.

Job Context

Key Aspects:

  • Providing housing finance (to buyers), Loan against Property, Commercial Property Purchase, Lease Rental Discounting and Construction Finance (to builders) solutions, ABHFL caters to a diverse range of customer segments through its various service offerings. Additionally, being predominantly retail driven, the business is characterized by high volume of loan transactions and customer relationships. As a result, ABHFL business performance is strongly impacted by people, process and organizational efficiencies, alongside core business drivers such as product/ solution quality, channel and customer relationship management and risk management.
  • While unit of sizing up the business is its loan book size, profitability and minimized delinquency are also key business objectives.
  • Higher cost of funding impacts profitability as well as competitiveness of loan rates that can be offered to clients
  • For retail customers, identifying and acting on relevant needs for target demographics/ customer segments/ etc., in an efficient manner ensuring process, statutory and regulatory compliance at all times, are key for building business performance and sustainability.
  • For institutional/ builder customers, understanding and addressing complex business requirements via proactive relationship management and customized solution fitment, while ensuring compliance at all times, are important to gain competitive advantage in this segment.
  • The Sales Manager (Direct) – ABHFL is responsible for achieving sales targets through direct channels, as agreed with the ASM-ABHFL, in terms of targeted book size, growth & customer service objectives.

Key Challenges

  • To assign sales targets to team members considering local factors impacting business, such as competitor presence, existing relationships, new prospect opportunities, etc., and ensure achievement of set targets
  • To upgrade financial & operational know how of self and team members on industry dynamics, effective negotiation and relationship building, and efficient loan processing for maintaining lasting relationships with customers while ensuring portfolio health and profitability
  • To drive loan conversion/ sanction/ utilization rates and ensure an appropriate sourcing funnel to meet targets
  • To ensure credit quality, effective portfolio selection/ pre-screening, and work closely with Risk team members to minimize potential NPAs while driving sales
  • To ensure compliant sales operations at all times, despite sales pressures and market cycles


Enabling Skill Sets & Qualifications

  • Critical skill sets required to meet these challenges include commercial acumen, team management and communication, product-market awareness, and execution skills.
  • Education & experience required to fulfil this profile are a graduate with minimum 5 - 7 yrs of total sales experience in the Banking/ NBFC space, of which at least recent 2 - 3 yrs experience should be in HFC sales.

 


4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)

Key Result Areas 

Supporting Actions

Sales Planning & Management

  • Work with ASMABHFL and plan sales operations for achieving targets, considering competitive forces and local trends, and cascade the same to the team
  • Scan the local market and competitive offerings on a periodic basis, guiding team members on possible opportunities and challenges
  • Proactively track target achievement and intervene with sales efforts (personal references, prospecting, etc.) to ensure the same
  • Communicate sales targets and provide team members clarity on business goals, role expectations, product characteristics and USPs to enhance effectiveness of sales efforts
  • Deploy schemes to drive sales and enhance profitability, ensuring dual focus on sales expansion and cost optimization
  • Provide data for and compile periodic MIS reports for disbursements, profitability, NPAs, market expansion, etc. and communicate to ASM ABHFL as well as to team members

Frequently Asked Questions

What are the eligibility criteria for the SM DST - Informal | Tiruvannamalai job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-9 Years years of relevant experience expected for this role.

What are the primary responsibilities of a SM DST - Informal | Tiruvannamalai at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a SM DST - Informal | Tiruvannamalai at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 5-9 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the SM DST - Informal | Tiruvannamalai role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.