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SERVICE CENTRE TEAM MEMBER HL

HDFC Bank — KAMRUP, KAMRUP

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Experience 3 - 8 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Role description

Job Title:

Sales Manager – RA TW

 

Job Details:

Business Unit: Retail Assets - TW

Team: Pan India

Reports to: Area/Regional/Zonal Sales Manager – Two Wheeler Loan

Location: Pan India

Job Function: Sales

Role Type: Non-Supervisory

Direct Reportees: No

Travel: Moderate/Not required

 

Job Purpose:

Manage sales, service for two/three-wheeler products

Handle multiple distribution verticals

Drive Bank's regional strategy

Ensure market share

Cross-sell products

Customer retention and service

 

Job Responsibilities:

Achieve targeted business volume, WIRR, CoA

Meet individual targets for all verticals

Achieve stretch business targets

Appoint new channels: DDSA, DSA

Conduct marketing activities: loan mela, SMS, mailers

Visit dealers, DSAs, manufacturers

Maintain TAT, FTNR as per mandate

Provide timely service to channels

Collect PDDs as per policy

Manage rates, income per guidelines

Appoint, train, review off-roll staff

Ensure minimum benchmark productivity

Achieve SK penetration, CASA/Credit Card targets

Maintain relationships with DDSA, Branch, ADC, OEM

Cover inventory at dealerships

Ensure timely repayments, retail conversions

Review collections, control delinquency

 

Educational Qualifications:

Not specified

 

Key Skills:

Business/Sales activity management

Customer service

Team management (off-roll)

Relationship management

Strategic drive

Market share focus

Cross-selling

Priority sector lending

Customer retention

 

Experience Required:

Not specified

 

Major Stakeholders:

Customers

Channels/Distribution

Senior Management

Product team

DDSA/Branch/ADC Channels

Regional OEM offices

Collections team

Frequently Asked Questions

What are the eligibility criteria for the SERVICE CENTRE TEAM MEMBER HL job at HDFC Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 3 - 8 Years years of relevant experience expected for this role.

What are the primary responsibilities of a SERVICE CENTRE TEAM MEMBER HL at HDFC Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a SERVICE CENTRE TEAM MEMBER HL at HDFC Bank.

Is prior experience required for this position?

This role requires around 3 - 8 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the SERVICE CENTRE TEAM MEMBER HL role at HDFC Bank?

You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.