Senior Project Manager at IDFC FIRST Bank

Job Description

Job Requirements

Job Title: Senior Project Manager

Department/Function: Retail Banking Operations

Job Purpose

We are looking for a Senior Project Manager to join our Project & Quality Assurance team. This role is responsible for end-to-end project planning and execution, stakeholder management, governance, issue resolution, and team leadership. The candidate will manage platform projects, oversee application and process-related issues, and ensure timely resolution and audit support. The role also involves supervising specialized activities such as testing, process monitoring, and KPI analysis, while maintaining high standards of compliance and operational excellence.

Roles & Responsibilities:

Lead end-to-end project planning and execution, ensuring alignment with business goals.
Manage stakeholder relationships, governance frameworks, and escalation processes.
Oversee platform project execution, including application and process issue resolution.
Maintain turnaround time (TAT) for issue resolution and support audit requirements.
Design and implement complex and critical solutions, including SOP documentation and adherence monitoring.
Supervise specialized activities such as testing, process monitoring, checklist validation, and KPI analysis.
Act as a subject matter expert for the managed area.
Ensure governance and compliance across all project activities.
Resolve complex queries and ensure compliance with internal policies.
Serve as the first-level escalation point for sub-units.
Manage specialized activities including transaction monitoring and testing.
Proven experience in project planning, execution, and stakeholder management.
Strong understanding of governance, compliance, and escalation protocols.
Expertise in process monitoring, testing, and KPI analysis.
Excellent written and verbal communication skills.
Ability to lead and mentor teams effectively.
Strong analytical and problem-solving skills.
Familiarity with audit processes and issue resolution frameworks.
Results-oriented mindset with the ability to work under pressure and meet deadlines.

Educational Qualifications:

Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)

Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)

Experience: 5 - 10 years of relevant experience

Frequently Asked Questions

What are the eligibility criteria for the Senior Project Manager job at IDFC FIRST Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 5-10 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Senior Project Manager at IDFC FIRST Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Project Manager at IDFC FIRST Bank.

Is prior experience required for this position?

This role requires around 5-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Senior Project Manager role at IDFC FIRST Bank?

You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.

Senior Project Manager

IDFC FIRST Bank — Mumbai, MUMBAI

Job Description

Job Purpose

Roles & Responsibilities:

Educational Qualifications:

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Frequently Asked Questions