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Senior Operations Manager

Aditya Birla Group — Mumbai, MUMBAI

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Experience 10-12 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Key Result Areas  (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

Channel/ Vendor Empanelment

 

  • Effective onboard and management of channel partners and vendors, through streamlined process, fostering strong relationships, and maximizing mutual success
  • Work closely with various departments and partnering with concerned team members to ensure channel and vendors are onboarded as per prescribed processes.
  • Collaborate with IT to digitalize channel / vendors onboarding and other process to increase efficiencies.
  • Ensure the processes align with organizational goals, compliance requirements, and industry best practices.
  • Implement changes and enhancements to streamline onboarding and improve overall satisfaction

Stakeholder Management

 

  • To effectively manage and nurture relationships with key stakeholders, ensuring alignment with organizational goals and fostering positive collaboration
  • Prioritize stakeholders based on their influence, impact, and relevance to organizational success & growth
  • Develop and implement a strategic engagement plan for each stakeholder group, outlining communication strategies, touchpoints, and involvement in organizational initiatives
  • Work closely with stakeholders from different business units to understand their data needs and provide valuable insights for their specific requirements
  • Implement effective conflict resolution strategies to maintain positive relationships and prevent potential disruptions
  • Regularly evaluate and report on KPIs to leadership, highlighting successes and areas for improvement.

Team Management

  • Mentor, provide operational leadership and technical guidance to the team, thereby developing a strong and competent team
  • Review performance of the team on a regular and continuous basis and provide developmental feedback.
  • Conduct one-to-one and team meetings on a regular basis to discuss and resolve issues, to seek feedback / suggestions on self / on department's operations and to provide guidance support

Frequently Asked Questions

What are the eligibility criteria for the Senior Operations Manager job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 10-12 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Senior Operations Manager at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Operations Manager at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 10-12 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Senior Operations Manager role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.