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Job Title: Senior Executive - Customer Relations
Experience: 0 to 5yrs
Responsibilities:
· Maintain excellent relationship with Branch/Regional Team and external stakeholders
· Add new Customers with predominantly existing Customers of Sundaram Finance and service them for Fuel Finance, Working Capital, Tyre and Insurance finance
· Provide service to Existing Fuel Finance Customers to increase Consumption and Activation
· Conduct marketing activities for existing Customers along with OMCs and Key Petroleum agencies Customers in the given territory thereby generating more leads
· Implement effective measures to increase customer retention and boost repeat transactions.
· Collaborate with cross-functional teams to develop and execute marketing strategies, increasing brand visibility and customer engagement.
· Travel from Base Branch to mapped Branches, RO/HO (whenever required)
· Effectively utilise digital systems available to utilise, monitor, service and update Customers and regional stakeholders
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Senior Executive - Customer Relations - Dharmapuri at Sundaram Finance.
This role requires around 0-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Sundaram Finance's application process for this role.