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Job Title:
Branch Sales Officer-Credit Cards
Job Details:
Business Unit: Credit Cards
Team: Credit Cards
Reports to: Sales Manager -Credit Card
Location: Pan India
Job Function: Sourcing Credit Card
Role Type: Individual Role
No of direct reportees: 0
Travel Required: Customer Visits etc.
Job Band Range: S1 & S2
JD Created date: 02-Feb-22
JD Updated date: 14-May-24
Version No: 1.1
Job Purpose:
Acquire new customers for payment business and ensure quality customer service for credit card sales.
Job Responsibilities:
Acquire credit card business from in-house and open market clients through various modes:
Pitching credit cards to internal bank customers in the branch catchment or via open market/corporate visits, tele sales.
Lead generation and closure through tele calling, e-mailing, direct mailing, and tapping walk-ins.
Checking eligibility, explaining features and pricing for application processing (physical or digital).
Track business for timely submission and processing:
Ensure applications are complete per policy guidelines and submitted daily to the processing unit.
Timely intervention for FTNR (First Time Not Right) cases.
Ensure activation of sold Credit cards:
Sell the right card to the right client with proper explanation of features and offers.
Achieve card activation as per product requirement within 3 months of issuance.
Connect with newly acquired clients to explain spending offers for increasing card usage and cross-sell opportunities.
Educational Qualifications:
Graduate and above
Key Skills:
Good Team spirit
Interpersonal skill
Time Management
Good Communication Skill
Proactive & focused approach
Ability to convince & influence
Experience Required:
1 to 3 Years of work experience in the profile.
Major Stakeholders:
CPA
Operation Team
The summary has been successfully posted in the Job Description field.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 3 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Sales Officer-Virtual Sales at HDFC Bank.
This role requires around 0 - 3 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.