Job Title:
Key Account Sales Officer-Retail Branch Banking
Job Details:
Business Unit: Retail Branch Banking
Team: Retail Branch Banking
Reports to: KCM / KAM
Location: PAN India
Job Function: Outbound Sales
Role Type: Individual
Direct Reportees: 0
Travel Required: Moderate
Job Band Range: S1 & S2
JD Created: 02-May-03
JD Updated: 28-Aug-25
Version No: 1.1
Job Purpose:
Source incremental accounts from corporates mapped to the KCM portfolio.
Assist customers with documentation & application formalities.
Ensure strict adherence to Know Your Customer (KYC) norms.
Explain product benefits to customers.
Cross-sell additional products with new account openings.
Achieve set productivity norms for salary account sourcing & cross-sell.
Job Responsibilities:
Ensure all documentation/account opening formalities are completed in presence.
Verify authenticity of documents & customer identity.
Ensure all mandatory fields are entered properly and documents are legible.
Ensure photograph for ID proof is clearly visible & matches AOD photo.
Ensure Tatkal kits are available for inductions.
Facilitate account opening through digital journey.
Cross-selling of various products.
Educational Qualifications:
Graduate with minimum 50% Marks.
Key Skills:
Good Team spirit
Interpersonal skills
Time / Team Working
Good communication skills
Proactive & focused approach
Experience Required:
Min. 2 to 4 Years. Banking or Financial Service industry experience.
Major Stakeholders:
Branch
Product
Marketing
Asset team
TPP team
EBFS
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 3 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Sales Officer-SL Initiative at HDFC Bank.
This role requires around 0 - 3 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.