RTM - Prop -DSF Chennai at Aditya Birla Group

Job Description

Job Purpose

Job Description – Training Manager (DSF)

1. Job Purpose

The Training Manager (DSF) is responsible for enhancing the capability and productivity of DSEs and Sales Managers through structured training interventions. The role focuses on improving sales effectiveness, renewal performance, and overall business outcomes by delivering high-impact training programs and continuously upgrading the skills of the sales force.

2. Key Responsibilities

A. Training Delivery & Capability Building

Design and deliver induction and ongoing training programs for FLS and Branch Managers
Conduct regular classroom and field-based training sessions to improve sales skills and product knowledge
Ensure training interventions align with business targets and productivity goals
Drive improvement in certification metrics and pass percentages

B. Training Planning & Execution

Implement the organization’s Training Architecture across assigned regions
Plan and execute a monthly training calendar with a minimum of 12 training man-days
Ensure timely completion of all training modules, reporting, and documentation (STMS and other systems)
Identify skill gaps and customize training content based on business needs

C. Business Impact & Productivity

Create measurable impact on frontline productivity and sales performance
Conduct periodic assessments to evaluate knowledge levels and training effectiveness
Collaborate with sales teams to align training priorities with business objectives
Drive improvements in renewal ratios, persistency, and conversion metrics

D. Stakeholder Management

Partner with Sales Managers, Business Heads, and other stakeholders to ensure training effectiveness
Work closely with operations and service teams to support seamless product delivery
Maintain strong relationships with internal and external training partners

E. Training Innovation & Continuous Improvement

Introduce innovative training solutions, including digital and blended learning approaches
Continuously evaluate and improve training methodologies based on feedback and performance outcomes
Anticipate future capability requirements and proactively design learning interventions

3. Key Challenges

Ensuring consistent trainee participation, especially advisors who are not on company payroll
Managing training delivery across multiple branches and geographically dispersed teams
Addressing infrastructure limitations and availability of training resources
Creating measurable impact in a high-volume, performance-driven environment

4. Key Success Metrics (KPIs)

Improvement in sales productivity and business performance
Training completion and adherence to the monthly calendar
Certification rates and pass percentages
Increased advisor activation and retention
Measurable improvement in persistency and renewal performance

5. Key Skills & Competencies

Strong training and facilitation skills
Excellent communication and presentation abilities
Deep understanding of sales processes and agency channel dynamics
Analytical mindset with the ability to measure training effectiveness
Stakeholder management and influencing skills
Ability to manage multiple priorities across locations

Frequently Asked Questions

What are the eligibility criteria for the RTM - Prop -DSF Chennai job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 4-10 Years years of relevant experience expected for this role.

What are the primary responsibilities of a RTM - Prop -DSF Chennai at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a RTM - Prop -DSF Chennai at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 4-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the RTM - Prop -DSF Chennai role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.

RTM - Prop -DSF Chennai

Aditya Birla Group — EGMORE, CHENNAI