RM-Corporate Banking

Job Description

Role description

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Job Title

RM-EEG

Business Unit

Emerging Enterprises Group

Reporting To

Territory Head

Job Function and Role Type

Sales, Individual Contributor

Version No

01/04/2019

Position purpose

Drive initiatives aligned with business objectives to reach leadership in the banking sector. Make sure effective branch management, lead generation, and client engagement.

Key Responsibilities

Branch Management

Plan weekly branch visits and monthly morning meetings; Activate RM/PB through lead generation and joint calls; Review branch and resource performance with CH as needed; Document branch meetings via Cogent/mails.

Lead generation/logins

Plan activities to reach two calls and appointments daily; Communicate document qualifications to clients and follow up; Make sure document completeness and arrange pickups.

Cross Selling

Deliver financial products like Insurance, CASA, Credit Cards, and Asset Products; Monitor and track leads for cross-selling opportunities.

Renewals

CAM conditions review/OBA review

Conduct monthly churn and conditions reviews; Justify OBA waivers or inform clients of penalties; Make sure compliance with CAM conditions.

Call Memos

List quarterly call memos and review ASR/ACR conditions; Meet clients to understand business issues; Upload call memos for endorsement.

Portfolio Management and Housekeeping (HK)

Reduce housekeeping items; Close critical and high-aging items.

Stock insurance/property insurance

Communicate premiums and collect required documents; Submit documents to operations.

Delinquency management

Contact clients for interest servicing and follow up rigorously; Collaborate with branches and credit managers for joint visits; Complaints: CRM / MD / PNO / CRO; Evaluate complaints and resolve them after client discussions.

Complaints : CRM / MD / PNO / CRO

Major

Prepare monthly renewal lists and work proactively; Communicate document qualifications and follow up twice weekly; Evaluate financials, address issues, and make sure document completeness; Submit documents to operations and oversee post-login formalities.

Creating excitement in branches/spot

Organize sanctions, contests, and recognition programs; Review CRM leads and update follow-ups.

Education:

Graduate, MBA, or CA.

Certifications:

None specified.

Key Competencies

Interpersonal capabilities, coordination with multiple teams, ability to work under pressure, client focus, problem-solving.

Major Stakeholders

Branch Banking Group, Operations, Product Group, Credit.

This opening is for the RM-Corporate Banking position in Kolkata.