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Relationship Manager - SCF

Aditya Birla Group — Mumbai, MUMBAI

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Experience 3-7 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Key Result Areas 

Supporting Actions

Undertake relationship management with channel partners 

  • Establish and maintain strong relationships with channel partners.
  • Provide regular training and support to enhance their product knowledge and selling skills.
  • Monitor partner performance, provide feedback, and implement performance improvement plans when necessary.

Setup Business tracking process with channel partners

  • Create and share regular MIS tracking updates
  • Tracking partner wise lead flows on daily basis

Manage Call centre funnel for channel partners

  • Manage Call centre team to ensure inbound / outbound calls are being handled with maximum efficiency
  • Resolve customer queries and concerns on timely basis

Collaborate with internal teams and build on product knowledge

  • Collaborate with internal teams to resolve customer issues and improve processes
  • Should have some knowledge of Policy and product to manage the role

Undertake Cross selling

  • Identify opportunities for cross-selling additional VAS and insurance products and services to Udyog Plus customers.
  • Implement cross-selling strategies and campaigns to increase customer engagement and drive revenue growth.

Frequently Asked Questions

What are the eligibility criteria for the Relationship Manager - SCF job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 3-7 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Relationship Manager - SCF at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Relationship Manager - SCF at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 3-7 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Relationship Manager - SCF role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.