Job Description

1) Job Purpose:

The Lead – Admin – Gold Loan Business is responsible for overseeing branch-level administrative operations across zonal networks, ensuring smooth functioning, compliance, infrastructure readiness, and cost control. The role manages contract staff, coordinates with cross-functional stakeholders, and ensures operational continuity to support business growth and governance.

2) Dimensions:
Branch Operations	Supervise administrative activities across multiple zonal branches.
Facility Management	Ensure preventive maintenance, asset management, and vendor coordination.
Branch Expansion	Lead infrastructure development, site readiness, and project execution
Compliance	Ensure adherence to statutory requirements and internal audit standards.
Financial Control	Manage administrative budgets, vendor payments, and expense tracking
Team Management	Supervise contract staff and ensure productivity.

3) Job Context & Major Challenges:
Organization Context Aditya Birla Capital Limited ("NBFC") is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABCL is one of the top private diversified NBFCs in India. As of 31-Sep’25, ABCL has a pan-India presence with a lending book of approx. Rs. 139,500 Crores. ABCL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABCL also has a Wealth Management division. ABCL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABCL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII. Business Context Gold Loans is a key secured lending product with high volume, fast turnaround expectations and requires strict discipline in risk, valuation, purity testing, and customer trust management. Job Context: Gold Loans are a high-volume, sensitive product requiring strong operational governance. The Lead – Admin role ensures seamless branch operations, infrastructure readiness, and compliance while balancing cost efficiency and service quality. Key Challenges: Managing large-scale branch networks with diverse operational needs. Ensuring timely completion of infrastructure projects without disrupting business. Maintaining compliance with state and central statutory requirements. Driving cost control while ensuring service quality. Coordinating across multiple stakeholders and vendors.

3) Job Context & Major Challenges:

Organization Context

Aditya Birla Capital Limited ("NBFC") is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABCL is one of the top private diversified NBFCs in India. As of 31-Sep’25, ABCL has a pan-India presence with a lending book of approx. Rs. 139,500 Crores.

ABCL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABCL also has a Wealth Management division.

ABCL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABCL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.

Business Context

Gold Loans is a key secured lending product with high volume, fast turnaround expectations and requires strict discipline in risk, valuation, purity testing, and customer trust management.

Job Context:

Gold Loans are a high-volume, sensitive product requiring strong operational governance. The Lead – Admin role ensures seamless branch operations, infrastructure readiness, and compliance while balancing cost efficiency and service quality.

Key Challenges:

Managing large-scale branch networks with diverse operational needs.
Ensuring timely completion of infrastructure projects without disrupting business.
Maintaining compliance with state and central statutory requirements.
Driving cost control while ensuring service quality.
Coordinating across multiple stakeholders and vendors.

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For most jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated
Key Result Areas	Supporting Actions
Branch Operations & Facility Management	Oversee daily administrative operations, manage housekeeping/security, resolve branch issues, supervise preventive maintenance, and implement asset management systems.
Branch Expansion & Infrastructure Development	Lead new branch setup, coordinate civil/interior projects, manage vendor onboarding, and ensure timely project completion.
Compliance, Reporting & Risk Management	Ensure statutory compliance, maintain registers, prepare MIS reports, address audit queries, and manage asset lifecycle.
Travel, Logistics & Stakeholder Coordination	Manage travel desk, organize events/meetings, oversee courier operations, and coordinate with cross-functional teams.

Frequently Asked Questions

What are the eligibility criteria for the Regional Admin Manager - Kolkata job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 8-15 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Regional Admin Manager - Kolkata at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Regional Admin Manager - Kolkata at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 8-15 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Regional Admin Manager - Kolkata role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.

Regional Admin Manager - Kolkata

Aditya Birla Group — KOLKATA, KOLKATA

Job Description

1) Job Purpose:

3) Job Context & Major Challenges:

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For most jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated

Frequently Asked Questions