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Recovery Strategy: Develop and implement regional recovery strategies aligned with organizational goals.
Portfolio Management: Monitor delinquent accounts, prioritize recovery efforts, and ensure timely resolution.
Team Leadership: Lead, train, and motivate recovery officers, field staff, and collection agencies.
Compliance Oversight: Ensure adherence to RBI guidelines, company policies, and ethical recovery practices.
Agency Coordination: Manage external recovery agencies, monitor performance, and enforce contractual obligations.
Performance Tracking: Analyze MIS reports, track KPIs, and present recovery performance to senior management.
Customer Engagement: Handle escalated cases, negotiate settlements, and maintain professional customer interactions.
Risk Mitigation: Identify high-risk accounts and implement preventive measures to minimize losses.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 10-20 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a RCM- Recovery at Aditya Birla Group.
This role requires around 10-20 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.