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Role description
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Job Title
Branch Sales Manager
Business Unit
Retail Branch Banking (RBB)
Reporting To
Branch Head
Job Function and Role Type
Sales, Individual Contributor, Moderate/Extensive Travel
Version No
1.0
Position purpose
Facilitate acquisition of new current account clients and make sure activation and value build-up in their portfolios. Focus on cross-sell of business and personal banking products to enhance client wallet share.
Key Responsibilities
Acquisition and Value Build Up
Reach new acquisition value and number plan for retail current accounts.
Enhance overall value from the portfolio of clients handled.
Portfolio Management
Monitor portfolio health, activation, and AQB maintenance.
Engage clients through visits and resolve queries proactively.
Control attrition by monitoring balances.
Product and Market Penetration
Adopt profile-based selling for cross-sell of products/services.
Acquire new liability clients through portfolio referrals.
Conduct catchment activities for lead generation and market penetration.
Client Engagement
Act on central triggers for value build-up and cross-sell.
Monitor portfolio as per Branch Sales Process.
Product Customisation
Collaborate with the product group to make sure right product fitment.
Deliver inputs on competition benchmarking and product features.
Customise accounts to meet client qualifications.
Operations
Make sure forms are filled accurately and processed within TAT.
Education:
Graduate, preferably with post-graduation in a relevant field.
Certifications:
NISM V-A Certification, IRDA Certification, NCFM Certification (Optional).
Key Competencies
Relationship management, presentation capabilities, communication, influencing capabilities, banking product knowledge.
Major Stakeholders
Clients, Branch Banking Group, Operations, Insurance CAM, MF Fund Houses, HSL Personnel.
Capabilities
Refer to the Job Description
This opening is for the RBB-Preferred Relationship Manager position in Chennai.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 1 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a RBB-Preferred Relationship Manager at HDFC Bank.
This role requires around 0 - 1 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.