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Job Title
Personal Banker Authorizer-Teller
Business Unit
Retail Branch Banking
Reporting To
Branch Manager
Job Function and Role Type
Branch Banking, Managerial Role
Version No
[Not provided]
Job Purpose
Supervise and monitor branch transactions and sales to enhance account value and portfolio retention.
Key Responsibilities
Supervisory Responsibility
Supervise and monitor Personal Banker desks and contract sales staff.
Ensure quality customer service and resolve customer queries.
Monitor staff productivity and provide guidance with the Branch Manager.
Oversee branch operations, audit compliance, and lobby management.
Transactional Responsibility
Authorize Personal Banker transactions and corporate salary processing.
Supervise cash and non-cash transactions, including DD/MC and fund transfers.
Reconcile and maintain suspense accounts as per required formats.
Sales
Generate business and monitor cross-sales of Personal Bankers.
Generate leads for third-party products and ensure teller training.
Manage branch merchandising and sales initiatives.
Education:
Graduation required; post-graduation preferred.
Certifications:
AMFI Certification, IRDA Certification, NCFM Certification (Optional).
Key Competencies
Sales and influencing skills, banking product and process knowledge, planning and organizing skills, communication, knowledge of competition and financial trends.
Major Stakeholders
Customers, Branch Banking Team, Operations, NR Product Team, Insurance CAM, MF Fund Houses, HSL Personnel.
Refer to the Job Description
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 1 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a RBB-PB-Teller Authorisers at HDFC Bank.
This role requires around 0 - 1 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.