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Job Title
Territory Head - EEG
Business Unit
Emerging Enterprises Group
Reporting To
Regional Head
Job Function and Role Type
Sales, Leadership role with no travel requirements mentioned.
Version No
Job Purpose
Drive business initiatives to achieve the bank's objective of business leadership. Ensure alignment with key objectives of the Emerging Enterprises Group.
Key Responsibilities
Branch & Lead Management
Meet Branch Managers and Cluster Heads.
Guide RMs on lead generation and joint calls.
Review CRM leads and branch meetings.
Cross Selling
Execute cross-sell contests for RMs.
Drive team to achieve cross-sell targets.
Logins - New + Enhancement
Monitor and review RM target achievements.
Coordinate with Credit, Lawyer, Valuer, and Operations.
Review ABND.
Renewals
Review pending CAM renewals.
Meet Credit for chronic cases.
Guide RMs on renewals.
CAM Conditions Review/OBA Review
Review pending Other Bank CA/CAM cases.
Meet Credit for chronic cases.
Interact with customers and guide RMs.
Portfolio Management and Housekeeping (HK)
Review housekeeping activities.
Meet Credit for chronic cases.
Guide RMs on portfolio management.
Stock Insurance / SS
Review pending stock insurance cases.
Guide RMs on stock insurance processes.
Delinquency Management
Communicate with branches and customers via email.
Conduct joint visits with Credit Managers.
Follow up rigorously and seek collections support.
Complaints: CRM / MD / PNO / CRO
Ensure resolution and replies within TAT.
Education:
CA, MBA, or Graduate.
Certifications:
None explicitly mentioned.
Key Competencies
Leadership, interpersonal skills, analytical skills, multitasking, ability to work under pressure.
Major Stakeholders
Branch Banking Team, Operations, Product Team, Credit.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2 - 12 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Project Manager-CSR at HDFC Bank.
This role requires around 2 - 12 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.