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Job Title:
Collections Manager - Agri
Job Details:
Business Unit: Collections
Team: KGC & Tractor Suite Collections
Reports to: Area/Regional Collections Manager
Location: Pan India
Role Type: Individual Contributor
Direct Reportees: Nil
Travel Required: Light/Moderate
Job Band Range: E1 – E4
JD Created/Updated: 14-12-2018
Version No: 2.0
Dimensions: Resolution, delinquency, NPA, fee collection targets; manages vendors; city span
Job Purpose:
Maximize resolution, reduce inventory, improve performance
Execute collection strategies
Ensure process adherence
Liaise with other functions
Job Responsibilities:
Manage monthly resolution, recovery, rollback targets
Monitor agency performance, field follow-up
Achieve money collection targets
Conduct yard visits, report discrepancies
Ensure timely allocation, field follow-up
Address disputes, highlight sensitive accounts
Optimize agency resource use
Ensure call recordings, field visit updates
Track, improve collection efficiency
Plan workflow, action interventions
Adhere to all bank processes
Manage cash deposit, receipt management
Handle escalations, settlement process
Ensure repo process guidelines
Conduct monthly training programs
Process vendor bills promptly
Ensure 100% system, receipt mobility use
Ensure nil cash TAT delay
Identify, drive digital payment contribution
Provide portfolio feedback to stakeholders
Highlight business environment issues
Monitor non-starters
Maximize digital payments, educate customers
Manage field, referral vendors
Ensure vendor compliance, performance
Meet yard inventory, sale targets
Build healthy working relationships
Share best practices
Take personal initiatives
Manage time, attend training
Educational Qualifications:
Graduate/Post Graduate/MBA
Key Skills:
Good communication
Good learning ability
Handle deadlines, compliance
Good follow-up, drive for targets
Experience Required:
Minimum 2 years financial industry experience
Managed agency/outsourced staff
Handle customer, agency, vendor pressure
Meet targets, deadlines
Major Stakeholders:
Internal: Sales, Local Operations/CPU, Process team
External: Collection Agencies
NA
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 6 - 10 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Prime Banking- Supervisor at HDFC Bank.
This role requires around 6 - 10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.