Job Title:
Collections Manager – Unsecured Recoveries
Job Details:
Job Name: Collections Manager – Unsecured Recoveries -Collections
Business Unit: Collections
Team: Unsecured Recoveries
Reports to: Area Collection Manager – Unsecured Recoveries
Location: PAN India
Job Fn: Risk / collections
Role Type: Individual Contributor
Direct Reportees: NA
Travel Required: moderate
Job Band Range: E1 – E4
JD Created date: 23jan19
JD Updated date: 23jan19
Version No: 2.0
Job Purpose:
Deliver portfolio indicators; maximize recovery
Execute collection strategies
Ensure process adherence; implement checks
Liaise with other functions
Job Responsibilities:
Manage receivables; define collection strategies
Achieve monthly/annual recovery targets
Grow recovery rate percentage
Convert fresh pools; mark liens
Track receipt cut count, settlement count
Monitor settlement approvals, conversions
Manage vendor relationships; ensure compliance
Improve collection efficiency; maximize recoveries
Deploy, monitor Handheld Terminals (HHT)
Upload allocations; capture follow-up trails
Ensure call recording; review calls
Hire vendors, DRA certified executives
Process vendor bills; close no due certificates
Track legal cases; validate applicants/properties
Improve legal conversions; coordinate resources
Adhere to bank processes; monitor cash deposits
Manage CRM escalations; resolve cases
Conduct vendor, yard visitations
Track ARTS, GR entries; maintain month-end closures
Educational Qualifications:
Graduation
Post-Graduation
Key Skills:
Influencing
Banking product, process knowledge
Planning, organizing
Communication
Competition, industry trends knowledge
Negotiation
Basic Ms office
Experience Required:
Minimum 1 year
Banking exposure preferable
Major Stakeholders:
Customers
Branch Banking Team
Operations
Credit
Risk
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 1 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a PERSONAL BANKER-NRI at HDFC Bank.
This role requires around 0 - 1 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.