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Lead- Service Buddy

Aditya Birla Group — Mumbai, MUMBAI

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Experience 2-5 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Job Purpose

ABSLI has embarked on Digital transition across multiple channels and with multiple projects. HDFC being our biggest Bancassurance partner, we need to have focussed approach for this partner. Need to have a dedicated resource from the Digital team leading the execution of digital roadmap along with associated Bancassurance sales hierarchy at ABSLI and HDFC

Job Context & Major Challenges

Job Context / Job Challenges:

• Understanding intricacies of the HDFC channel and managing stakeholders across both organizations
• Identify opportunities for quick-wins as well as long-term digital transition for ABSLI relationship at HDFC
• Drive change management across stakeholders via data-driven analysis
• Ability to merge business requirements with technology delivery to ensure swift GTM for digital platforms

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)
KRA1Identify key pain points for various stakeholders across the entire value chain of Bancassurance partnership with HDFC Bank, which will help improve business flow, increase operational efficiency and bottom line for ABSLIHave a strong grasp of the entire sales hierarchy and structure of HDFC Bank and ability to network with different internal/external stakeholders
KRA2Ability to AB test with stakeholders from HDFC sales team to ensure that digital assets uptake and relevance in order drive adoption of digital assets across the Sales teams.Ability to understand what is the Motivation, Ability and Trigger for relevant stakeholders to migrate to digital assets.

Frequently Asked Questions

What are the eligibility criteria for the Lead- Service Buddy job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Lead- Service Buddy at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Lead- Service Buddy at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Lead- Service Buddy role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.