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Lead Performance Management - Group Sales

Aditya Birla Group — Mumbai, MUMBAI

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Experience 7-10 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated 

Key Result Areas  

(Max 1325 Characters) 

Supporting Actions (Max 1325 Characters) 

Clear articulation of the opportunity with defined growth potential. 

  • Evaluate ABHI’s group customer and partner ecosystem to identify scalable growth opportunities
  • Analyze customer value, behavior, and lifecycle data to prioritize segments for retail conversion and cross-sell
  • Define a differentiated value proposition aligned with group business strategy and portfolio profitability
  • Develop a robust business case covering revenue upside, cost-to-serve, customer lifetime value, and ROI
  • Drive leadership alignment, decision-making, and governance for enterprise-wide execution

 

Conversion & Cross-Sell Model Design 

  • Design end-to-end group-to-retail customer journeys across acquisition, onboarding, servicing, and renewal
  • Define product propositions, pricing frameworks, and benefit structures for customers
  • Develop segment-led conversion and cross-sell models using behavioral and lifecycle triggers
  • Enable scalable digital journeys, campaigns, and personalized engagement touchpoints
  • Ensure underwriting, compliance, policy issuance, and regulatory readiness

 

Stakeholder 

Collaboration & 

Execution Readiness 

 •

• 

 • 

 

Drive cross-functional collaboration across Sales, Product, Digital, Marketing, Operations, Finance, Underwriting, and Claims

Establish execution governance, delivery timelines, and dependency management across workstreams

Ensure operational, servicing, and claims readiness to support customers at scale

Proactively identify risks, resolve execution bottlenecks, and ensure delivery discipline

 

Scalable Model 

Development & 

Long-Term Growth 

Enablement 

  

 

 

  • Embed ABHI’s health, wellness, and protection-led purpose into offerings and journeys
  • Drive continuous improvement and innovation in customer experience and engagement models
  • Identify opportunities to create new retail access and ecosystem-led distribution models
  • Contribute insights, best practices, and thought leadership to senior leadership forums

 

Frequently Asked Questions

What are the eligibility criteria for the Lead Performance Management - Group Sales job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 7-10 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Lead Performance Management - Group Sales at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Lead Performance Management - Group Sales at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 7-10 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Lead Performance Management - Group Sales role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.