What are the eligibility criteria for the Health Coach job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-3 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Health Coach at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Health Coach at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 2-3 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Health Coach role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.

Job Description

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD

Business	Health Insurance
Unit	Aditya Birla Health Insurance Company Ltd
Location	MBC, Thane
Poornata Position Number of the job		Reports to: Poornata Position Number
Poornata Position Title of the job (30 characters max)		Reports to: Poornata Position Title
Function	Operations	Reports to: Function	Operations
Department	DMR- Lifestyle coach	Reports to: Department	DMR- Health Management
Designation of the Employee	Assistant Manager	Designation of the Manager	Deputy chief manager
Date of writing/updation of JD	May 23rd, 2022

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters)

The role is responsible for planning, and coordinating operational activities for the organization. Providing support to the team and helping business in achieving success from the same.

2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.
Business Workforce Number (Max 254 Characters)
Unit Workforce Number (Max 254 Characters)
Function Workforce Number (Max 254 Characters)
Department Workforce Number (Max 254 Characters)	20
Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter	Good knowledge on MS office and Excel.

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)
About the Aditya Birla Health Insurance – Aditya Birla Health Insurance Co. Limited (ABHICL) was incorporated in 2015 as a 51:49 joint venture between Aditya Birla Capital Limited (ABCL) and MMI Strategic Investments (Pty) Ltd. ABHICL commenced its operations in October 2016. ABHICL has entered the competitive health insurance market with an aim to expand the category to wider customer segments, beyond the ones that health insurance companies traditionally have marketed to. As the 6^th entrant in a category with well-established players, ABHICL is creating differentiation and equity for itself though the unique business proposition of “Health Insurance for All”, a one of a kind proposition in India at the moment. This is a philosophy that is being built through every single consumer touch point and into every single backend process of the company to ensure a customer’s experience of our proposition is continuous and seamless. ABHI’s unique offering to market includes proposition includes - A Comprehensive Incentivized Wellness Program that will attract the young and health conscious and will motivate, guide and reward them to stay healthy A Chronic Care Management Program to cater to the unmet needs of a growing Indian population of those suffering from chronic lifestyle conditions like Diabetes, Asthma, High Cholesterol and Hypertension from Day 1 ABHICL serves as an enabler and influencer of health and healthcare choices that customers make, in addition to being a payer of healthcare expenses. Thus, ABHICL would act like a much needed catalyst to grow the prevalent health insurance landscape in India through product innovations and a wider choice of consumer relevant products. ABHICL’s vision has always been digital. The company has been successful in adopting paper-less approach right from identifying to on-boarding to delivering seamless experience of its customers & employees. Co-operation from stakeholders in timely execution of Risk Actionable & Internal audit (including sharing of data requirement to management response for closure of audit report) Key Challenges for the role – Knowledge of DRM processes: Stay abreast with new processes / suggest improvements Understanding of DRM systems (process flow & System fields) TAT & expectations management for specialized business handling. Co-ordinate with other departments, team members and management to ensure smooth information flow to ensure that operations are carried out, recurring issues are resolved. Create & maintain standards/protocols for DRM team Maintain a consistent service delivery to ensure client retention and satisfaction Identify risks to the company and escalate accordingly Execution of processes–operations, to be in line with defined standards Inputs for refinement and development of guidelines and procedures. Publishing raised claims with Claims Team and sharing a positive feedback Ensure timely and accurate updation of various documents/reports in compliance with the SOP

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)

About the Aditya Birla Health Insurance –

Aditya Birla Health Insurance Co. Limited (ABHICL) was incorporated in 2015 as a 51:49 joint venture between Aditya Birla Capital Limited (ABCL) and MMI Strategic Investments (Pty) Ltd. ABHICL commenced its operations in October 2016.

ABHICL has entered the competitive health insurance market with an aim to expand the category to wider customer segments, beyond the ones that health insurance companies traditionally have marketed to. As the 6^th entrant in a category with well-established players, ABHICL is creating differentiation and equity for itself though the unique business proposition of “Health Insurance for All”, a one of a kind proposition in India at the moment. This is a philosophy that is being built through every single consumer touch point and into every single backend process of the company to ensure a customer’s experience of our proposition is continuous and seamless.

ABHI’s unique offering to market includes proposition includes -

A Comprehensive Incentivized Wellness Program that will attract the young and health conscious and will motivate, guide and reward them to stay healthy
A Chronic Care Management Program to cater to the unmet needs of a growing Indian population of those suffering from chronic lifestyle conditions like Diabetes, Asthma, High Cholesterol and Hypertension from Day 1
ABHICL serves as an enabler and influencer of health and healthcare choices that customers make, in addition to being a payer of healthcare expenses. Thus, ABHICL would act like a much needed catalyst to grow the prevalent health insurance landscape in India through product innovations and a wider choice of consumer relevant products.
ABHICL’s vision has always been digital. The company has been successful in adopting paper-less approach right from identifying to on-boarding to delivering seamless experience of its customers & employees.
Co-operation from stakeholders in timely execution of Risk Actionable & Internal audit (including sharing of data requirement to management response for closure of audit report)

Key Challenges for the role –

Knowledge of DRM processes:
Stay abreast with new processes / suggest improvements
Understanding of DRM systems (process flow & System fields)
TAT & expectations management for specialized business handling.
Co-ordinate with other departments, team members and management to ensure smooth information flow to ensure that operations are carried out, recurring issues are resolved.
Create & maintain standards/protocols for DRM team
Maintain a consistent service delivery to ensure client retention and satisfaction
Identify risks to the company and escalate accordingly
Execution of processes–operations, to be in line with defined standards
Inputs for refinement and development of guidelines and procedures.
Publishing raised claims with Claims Team and sharing a positive feedback
Ensure timely and accurate updation of various documents/reports in compliance with the SOP

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)
Key Result Areas	Supporting Actions
management of customers with diseases & delivering as per internal medical protocols	Manage high disease risk customers/patients over the phone/emails/EMR and, if required, in person Should understand the medical diseases and finer details of their management protocol along with the finer details of the program construct Follow/Develop a detailed plan of tracking as per the protocol keeping in mind the complications that could arise Coordinate with external customer’s/patients basis the risk trigger ensuring maximum level of sensitivity and confidentiality while managing cases Managing all cases on a case to case basis ensuring that majority customers/patients are adhering to the program construct Manage changes and escalations effectively on a case to case basis Measure program performance with relevant reports and at define frequency Report and escalate to management as and when needed Successfully manage the relationship with all stakeholders, internal as well as external Perform risk management to minimize risks at a customer level as well as at a portfolio level Establish and maintain relationships with third parties/vendors
Frequently Asked Questions What are the eligibility criteria for the Health Coach job at Aditya Birla Group? Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-3 Years years of relevant experience expected for this role. What are the primary responsibilities of a Health Coach at Aditya Birla Group? The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Health Coach at Aditya Birla Group. Is prior experience required for this position? This role requires around 2-3 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details. What skills are important for this role? Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions. How do I apply for the Health Coach role at Aditya Birla Group? You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role. Makhija Royale, 701, Swami Vivekananda Rd, Govind Dham, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052 8104468345 9137523589 Follow us on © 2026 Finploy. All rights reserved. PRODUCT Pricing Browse Jobs GET TO KNOW US Contact Support ABOUT US About Us Contact Us Privacy Policy Terms and Conditions Refund & Cancel Policy Makhija Royale, 701, Swami Vivekananda Rd, Govind Dham, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052 8104468345 9137523589 Follow us on © 2026 Finploy. All rights reserved.

Health Coach

Aditya Birla Group — Mumbai, MUMBAI

Job Description

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters)

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)

Frequently Asked Questions