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Role/ Job Title: Debt Manager – Flows – Commercial Vehicle
Function/ Department: Debt Management-Flows
Job Purpose:
The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving Equated Monthly Instalment from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.
Roles & Responsibilities:
· Responsible for managing and undertaking collections process for debts that have been assigned
· Regularly track the portfolio for specific buckets for the assigned area
· Track & control the delinquency of the area, Bucket-wise & Days Past Due wise and focus on non-starters
· Responsible to allocate and achieve targets from agencies/ in house team
· Regularly follow up with the default customers
· Ensuring adherence to collection process and legal guidelines
· Tracing out absconded default customers and initiate recovery process
· Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases
· Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining Management Information System report, reviewing of collection feedback on daily, weekly & monthly basis
Education Qualification:
Graduation: Any Graduate
Experience: 2 to 5 years experience in Debt Management Flows
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Debt Manager-Flows-Rural Assets at IDFC FIRST Bank.
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.