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Position purpose
Reach sales & collection targets and collect market information in his assigned area.
Position context & Key challenges
Driven by strong economic growth, construction industry in India is booming resulting in increase of RMC consumption. Various MNCs in partnership with international consultants are executing projects with major focus on retail and medium projects which are challenging, complex and time-bound. RMC offers high-tech solutions to cater to the needs of such projects. This requires the sales and marketing capabilities to tap the huge potential in this growing market to improve market share.
Core result areas
KRA (Accountabilities) (Max 1325 Characters)
Assisting Actions (Max 1325 Characters)
KRA1
Business Development
• Establish a priority list of market opportunities to explore in their respective market
• Establish competitive proposals and presentations for potential/ prospective clients and high priority target (Retail & Medium) clients
• Interact with clients and local officials of competitors to collect information regarding prices, incentives, discounts etc
KRA2
Client Management
• Visit site frequently to meet the concerned site incharge, project managers, influencers and various agencies during project planning & execution and build rapport to execute a smooth flow of operation
KRA3
Industry Evaluation
• Understand the allotted geographic areas regularly and conduct market evaluation to assess the market position
KRA4
Order Planning & Scheduling
• Deliver new client details to the CSD and help in creating SAP client code and entering client details in SAP prior to first dispatch
KRA5
Payment Receivables
• Make sure receivables of all outstanding payments / defaulter cases of cheque bouncing or any legal matters
• Make sure timely delivery of invoices & credit/debit notes
• Monitor Daily client wise sales and collection data and make sure timely collections
• Monitor outstanding payments regularly to identify critical clients and hence strategize receivable collection
KRA6
Product Rate
• Make sure closure of sales targets (as per role specific KPIs and targets) within the price range specified in the SOP
This opening is for the Customer Relationship Manager position in RMC - Oberoi.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-6 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Customer Relationship Manager at Aditya Birla Group.
This role requires around 2-6 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.