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CUSTOMER EXPERIENCE EXECUTIVE

HDFC Bank — Venkatagiri, KURNOOL

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Experience 0 - 1 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Role description

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Job Title

Relationship Manager - Corporate Banking-MNC

Business Unit

Corporate Banking

Reporting To

Group Leader/Unit Head/Regional Head - Corporate Banking

Job Function and Role Type

Sales, Supervisory Role, Travel Required

Version No

1.0

Position purpose

Build and oversee rapport with MNC clients to make sure client acquisition, retention, and income generation by offering the Bank's products and services, including Assets, Liabilities, Trade, Cash Management, and Cross-sell.

Key Responsibilities

Business Development - Existing Client Relationship Management

Generate revenue by offering Bank products and services.

Identify new opportunities within the existing client portfolio.

Sustain strong client relationships to reach revenue targets.

Conduct joint client calls with Product, Service, and Credit teams.

Execute periodic visits to client sites for business development.

Business Development - New Client Acquisition

Identify and establish potential clients for the Bank.

Acquire new relationships through follow-ups and client meetings.

Product Penetration & Cross-Sell

Identify opportunities to cross-sell suitable products.

Increase wallet share by offering value-added solutions.

Prepare credit appraisals and evaluate financial statements.

Monitor credit health and make sure timely service delivery.

Knowledge Building and Market Intelligence

Stay updated on regulations and internal guidelines.

Share market updates and competitive insights with peers.

Engage with competition to identify emerging opportunities.

Propose innovative solutions to increase business.

Education:

MBA/CA/ICWA/CFA with 6+ years of relevant experience.

Certifications:

None specified.

Key Competencies

Corporate banking knowledge, credit and analytical capabilities, relationship management, target orientation, communication and presentation capabilities.

Major Stakeholders

Internal teams, clients, and external market participants.

This opening is for the CUSTOMER EXPERIENCE EXECUTIVE position in Venkatagiri.

Frequently Asked Questions

What are the eligibility criteria for the CUSTOMER EXPERIENCE EXECUTIVE job at HDFC Bank?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 1 Years years of relevant experience expected for this role.

What are the primary responsibilities of a CUSTOMER EXPERIENCE EXECUTIVE at HDFC Bank?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a CUSTOMER EXPERIENCE EXECUTIVE at HDFC Bank.

Is prior experience required for this position?

This role requires around 0 - 1 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the CUSTOMER EXPERIENCE EXECUTIVE role at HDFC Bank?

You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.