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Role description
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Job Title
Relationship Manager - Business Banking Working Capital (RM-BBWC)
Business Unit
Business Banking Working Capital
Reporting To
Cluster Head
Job Function and Role Type
Sales, Individual Contributor, Travel Required: Extensive in semi-urban/rural areas, moderate in metros/urban areas.
Version No
Position purpose
Acquire new asset relationships through various channels and oversee a portfolio of 30-40 BBG relationships. Sustain high-net-worth relationship management to deliver quality service and reach business objectives.
Key Responsibilities
Business Development
Reach business targets on volumes and profitability for BBG clients; Generate leads through branch interaction, update CRM, and make sure lead conversion; Identify potential clients, enhance product penetration, and strategize with branch teams; Conduct structured client calls, update CRM, and assign tasks to departments; Review portfolio performance with product groups and supervisors monthly; Make sure documentation pre- and post-disbursement and cross-sell liabilities, corporate salary accounts, and other products.
Client relationship management
Build relationships with internal and external clients to make sure satisfaction; Prepare client profiles, identify cross-sell opportunities, and resolve queries; Negotiate rates and charges with clients; Deliver daily client service, including cheque referrals, cash management, and trade transactions.
Education:
Postgraduate in Finance or Chartered Accountant.
Certifications:
None specified.
Key Competencies
Relationship management, sales and influencing, analytical ability, interpersonal and negotiation capabilities, understanding of banking and SME sectors.
Major Stakeholders
Clients, credit underwriting group, branch banking group, operations, treasury, legal and audit, and other cross-functional teams.
This opening is for the CUSTOMER CARE EXECUTIVE position in Wai.
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 0 - 1 Years years of relevant experience expected for this role.
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a CUSTOMER CARE EXECUTIVE at HDFC Bank.
This role requires around 0 - 1 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
You can apply directly using the Apply Now button on this page, which will take you to HDFC Bank's application process for this role.