CIO Office IT Governance Officer

Job Description

Role Overview

The CIB CIO Office plays a pivotal role in ensuring the governance, control and oversight of the CIB IT Operating Model across the global IT organisation. 

Operating within the CIO Office the CIB IT Governance Officer:

·       Contributes to the management of CIB IT governance frameworks in the context of ITG/ITO frameworks, norms and standards.

·       Supports the deployment of the IT governance across the CIB IT Clusters / Regions

·       Pilots and supports CIB IT governance committees while also monitoring related KPIs, Metrics and Actions.

·       Coordinates IT governance-related activities and initiatives.

For this role the scope of the CIB CIO office encompasses reporting and support in relation to:

-       Governance & organisation

-       Project Portfolio & Delivery

-       Finance

-       IT HR

-       Sourcing.

The IT Governance Officer position is central to ensuring CIB IT remains in compliance with global IT standards/regulatory expectations, and supports the CIB CIO in delivering secure, effective, and transparent technology services in line with BNP Paribas strategy.

High-level responsibilities

Governance & Oversight

• Contribute to the ongoing evolution of CIB IT governance frameworks, policies, and procedures, ensuring alignment with enterprise governance structures and regulatory requirements (e.g., DORA, EBA ICT Guidelines, FFIEC)
• Pilot/facilitate IT Steering & Service Delivery Committees, and other official CIB IT governance forums, providing accurate reporting and tracking of decisions/actions.

Controls and Audit

• Help ensure IT processes at CIB IT, Cluster-level & Territory adhere to internal control requirements and withstand regulatory scrutiny
• Support audits, regulatory inspections, and risk assessments.

Reporting & Performance Management

• Maintain and review CIO-level dashboards and KPIs for IT performance, risk, and service delivery
• Track key IT metrics to support decision-making
• Provide structured reporting to senior management, regulators, and internal governance bodies.

Stakeholder Engagement & Team Collaboration

• Act as a bridge between different stakeholders, ensuring alignment and transparency.
• Support the CIOs in preparing board-level updates, regulatory submissions, and strategic reviews
• Engage with global IT entities and service providers to ensure harmonised governance standards across regions.
• Propose initiatives and participate into the continuous improvement of the CIB IT governance operating model
• Manage ad-hoc projects for CIB CIO office
• Work in a collaborative mode with the Global CIO Office team and community
• Support new joiners into the team.

Required Skills & Experience

• Experience: 7+ years in IT governance, risk management, or IT audit within a financial institution or regulated environment.
• Knowledge of and ability to manage reporting in relation to:
  • Project & Portfolio Management
  • HR topics
  • Finance & purchasing.
• Skills:
  • Strong analytical, reporting, and presentation capabilities
  • Ability to manage complex stakeholder groups across business and IT
  • Excellent written and verbal communication, with experience preparing board/regulatory materials
  • Organised and detail-oriented, with a strong ability to prioritise competing demands
  • Experience in project / change management
  • Clarity Portfolio Management Tool.

Key Attributes

• Strong sense of accountability and ownership
• Ability to challenge constructively while building strong relationships
• Adaptable, with experience working across global teams and time zones
• Numerate, and able to manage multiple priorities and stakeholders.