Business Manager - Personal Loans
Aditya Birla Group — Mumbai, MUMBAI
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Job Description
The Business Manager – Personal Loans will be responsible for driving the growth, profitability, and overall business performance of the Personal Loans portfolio. The role involves defining business strategy, managing product performance, identifying growth opportunities, optimizing customer journeys, and collaborating with cross-functional teams to achieve business objectives while ensuring regulatory compliance.
Key Responsibilities
- Own the end-to-end Personal Loans business, including growth, profitability, customer acquisition, and portfolio quality.
- Develop and execute business strategies to increase loan disbursements, revenue, and market share.
- Monitor business performance through key metrics such as disbursals, approval rates, conversion, portfolio quality, customer acquisition cost, and profitability.
- Work closely with Product, Credit, Risk, Operations, Technology, Marketing, Sales, and Analytics teams to enhance customer experience and improve business outcomes.
- Identify new customer segments, partnerships, and distribution channels to drive business growth.
- Drive digital acquisition initiatives and optimize customer journeys across online and assisted channels.
- Analyze customer behavior, market trends, and competitor offerings to recommend business improvements.
Frequently Asked Questions
What are the eligibility criteria for the Business Manager - Personal Loans job at Aditya Birla Group?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Business Manager - Personal Loans at Aditya Birla Group?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Business Manager - Personal Loans at Aditya Birla Group.
Is prior experience required for this position?
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Business Manager - Personal Loans role at Aditya Birla Group?
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.