Business Development Manager - SME BIL

Job Summary

Business Drivers   
•    Attain personal sales target  
•    Segment focus, customer focussed needs-based selling  
•    Being a Business Clients Acquisition Executive, focus must be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling different product     
Customer Experience   
•    Operational quality - Error free customer application & documentation  
•    Responsive and responsible selling  
•    Practice appropriate sales and marketing skill  
•    Guarantee nil Customer complaints  

Risk Assurance  
•    Conduct CDD, MLP & TCF diligently   
•    Zero tolerance – Fraud, Mis-selling  
•    Attend training, acquire know-how and apply to job function   
•    Adhere to all policies, guidelines and procedures, comply with local regulatory criteria  
•    To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager  

Main Responsibilities

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.   
•    Take personal responsibility for embedding the highest standards of ethics, covering regulatory and business conduct, spanning Standard Chartered Bank. This includes understanding and guaranteeing compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.  
•    Successfully and collaboratively recognise, escalate, mitigate and resolve risk, conduct and compliance matters

Capabilities and Experience

•    Good Interpersonal Competencies  
•    Customer and Service Orientation  
•    Banking grasp  
•    Collaborate customer events for the cluster along with the product team  
•    Aggressive Sales call plans to acquire large prospective customers through referrals.  

Qualifications

•    Must be a graduate. MBAs would be an advantage  
•    Jobseekers having Sales experience of at-least 1 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred  
•    Person having AMFI, IRDA (and other relevant certification) certification will be preferred  
•    Good understanding of the selected market and customer segments would be an advantage  
•    Robust communication and negotiation abilities with the capacity to influence outcomes 
•    Robust inter-personal abilities, which encourages and promotes enthusiasm and team spirit  
•    Graduate/ Post Graduate, consistent academic career  
•    Extensive sales experience (2 to 5 years)  
•    Sales focused and highly target oriented  
•    Able to pick up new concepts quickly  
•    Able and excited about going out to meet new customers  
•    Competitive awareness & benchmarking  
•    Strong communication, interpersonal & relationship establishing abilities  
•    Banking understanding of the product  
•    Management Information Competencies   
•    Good Interpersonal Abilities Customer and Service Orientation 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our customers, communities, and each other. We question the status quo, love a challenge and enjoy finding new openings to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you team up with us, you'll see how we value difference and advocate inclusion.
 
Together we:
 
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the customer at the heart of what we do
Never settle, continuously striving to strengthen and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to create for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off such as annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human competencies, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your progress, with chances to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, over our teams, business functions and geographies - everyone feels respected and can realise their full potential.