Branch Sales Manager-Micro Business Loans
IDFC FIRST Bank — Moradabad, MORADABAD
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Job Description
Job Criteria Job Needs
Job Description
Job Title - Branch Sales Manager
Business Unit - Retail Banking
Job Purpose:
The job entails scaling up and growing the customer base for the branch. It also entails shaping constructive relationships with customers and working closely with them to boost volume of business throughout geographies by establishing a robust foundation with them as their financial partner of choice. This post encapsulates the responsibility of customer sourcing and acquisitions and developing robust relationships with key dealers, strategic partners to help in customer sourcing and acquisition. This is a critical branch level job that directly impacts the revenue and P&L for the branch.
Roles & Responsibilities:
- Drive below the line activities in the assigned catchment to acquire new customers
- Ensure Sales process adherence & desired productivity of Sales Officers
- Oversee, mentor and motivate the Sales Officers team
- Monitor & secure sourcing of quality savings accounts – in terms of product mix and value driven customer -segments
- Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled
- Run and enhance the customer experience to establish a robust brand for the bank
- Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high carrying out talent over levels - Sales Officers
- Represent customer criteria as a customer advocate to the bank and give inputs to innovating new and relevant products
- Collaborate with other departments and functions to offer best-in-class products and service offerings to the customer
Managerial & Leadership Responsibilities:
- Monitor core parameters on productivity, hiring quality and attrition rates and make necessary improvements
- Mentor and coach team members to percolate ethos of customer centricity, innovation, compliance and integrity
- Create environment for team to specialise in customer centricity and fulfilling customer’s needs holistically
- Attract & retain best-in class talent to meet Bank's rapid expansion targets
Educational Qualifications:
Graduate - Any
Experience:
2 to 5 years of relevant exposure to Sales Banking
Based in Moradabad, this Branch Sales Manager-Micro Business Loans role is part of IDFC FIRST Bank.
Frequently Asked Questions
What are the eligibility criteria for the Branch Sales Manager-Micro Business Loans job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Branch Sales Manager-Micro Business Loans at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Branch Sales Manager-Micro Business Loans at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Branch Sales Manager-Micro Business Loans role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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