Branch Sales Manager-Micro Business Loans
IDFC FIRST Bank — Mumbai, MUMBAI
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Job Description
Job Requirements Job Requirements
Job Description
Job Title - Branch Sales Manager
Business Unit - Retail Banking
Job Purpose:
The role entails scaling up and growing the customer base for the branch. It also entails developing constructive relationships with customers and working closely with them to boost volume of business across geographies by establishing a strong foundation with them as their financial partner of choice. This role encapsulates the responsibility of customer sourcing and acquisitions and building strong relationships with key dealers, strategic partners to help in client sourcing and acquisition. This is a critical branch level role that directly impacts the revenue and P&L for the branch.
Roles & Responsibilities:
- Drive below the line activities in the assigned catchment to acquire new customers
- Ensure Sales process adherence & desired productivity of Sales Officers
- Manage, mentor and motivate the Sales Officers team
- Monitor & ensure sourcing of quality savings accounts – in terms of product mix and value driven customer -segments
- Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled
- Manage and improve the customer experience to establish a strong brand for the bank
- Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels - Sales Officers
- Represent customer requirements as a customer advocate to the bank and give inputs to innovating new and relevant products
- Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer
Managerial & Leadership Responsibilities:
- Monitor key parameters on productivity, hiring quality and attrition rates and make necessary improvements
- Mentor and coach team members to percolate ethos of customer centricity, innovation, compliance and integrity
- Create environment for team to focus on customer centricity and fulfilling customer’s needs holistically
- Attract & retain best-in class talent to meet Bank's rapid growth targets
Educational Qualifications:
Graduate - Any
Experience:
2 to 5 years of relevant experience in Sales Banking
Frequently Asked Questions
What are the eligibility criteria for the Branch Sales Manager-Micro Business Loans job at IDFC FIRST Bank?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 2-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Branch Sales Manager-Micro Business Loans at IDFC FIRST Bank?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Branch Sales Manager-Micro Business Loans at IDFC FIRST Bank.
Is prior experience required for this position?
This role requires around 2-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Branch Sales Manager-Micro Business Loans role at IDFC FIRST Bank?
You can apply directly using the Apply Now button on this page, which will take you to IDFC FIRST Bank's application process for this role.
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