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Branch Manager - Gold Loans - Chanderlok

Aditya Birla Group — Delhi, NORTH DELHI

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Experience 4-8 Years yrs
Age 21-35 yrs
Gender Both
Salary Not Disclosed LPA
Department Sales Loans
Product Loans

Job Description

Key Result Areas (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

Business Growth & Acquisition

- Achieve targets for new CUID creation.
- Drive new customer disbursements as per percentile role benchmarks.
 - Ensure net growth and tonnage growth in line with branch plan.

Yield & Profitability Management

- Achieve onboarding yield benchmarks
- Drive optimal ticket size, renewal mix, and repeat customer engagement.
 - Ensure cost-efficient branch operations.

Portfolio Quality & Risk Management

- Maintain auction-to-book ratio
- Ensure strict adherence to LTV, documentation quality, and purity testing protocols.
 - Resolve spurious and bentex cases within defined timelines

Collections & Delinquency Management

- Deliver resolution for 0–30 DPD bucket.
- Monitor overdue accounts and perform timely follow-up.
 - Support recovery actions as per internal guidelines.

Compliance, Audit & Governance

- Achieve audit score as defined, ensure closure of audit findings.
- Maintain zero-tolerance on operational deviations and regulatory breaches.
 - Ensure accuracy in process, record keeping, and vault management.

Customer Service & Branch Experience

- Ensure high service quality, fast turnaround time, and seamless grievance resolution.
 - Maintain branch hygiene, safety, and security standards.

People Leadership & Productivity

- Lead ABM, Gold Valuer, GLO, and CSE for daily performance.
- Conduct coaching, on-the-job training, and reviews.
 - Ensure manpower productivity as per branch benchmarks

Frequently Asked Questions

What are the eligibility criteria for the Branch Manager - Gold Loans - Chanderlok job at Aditya Birla Group?

Eligibility typically includes the qualifications and experience outlined in the job description above, with around 4-8 Years years of relevant experience expected for this role.

What are the primary responsibilities of a Branch Manager - Gold Loans - Chanderlok at Aditya Birla Group?

The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Branch Manager - Gold Loans - Chanderlok at Aditya Birla Group.

Is prior experience required for this position?

This role requires around 4-8 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.

What skills are important for this role?

Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.

How do I apply for the Branch Manager - Gold Loans - Chanderlok role at Aditya Birla Group?

You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.