Branch Manager - DSF - Patia, Bhubaneswar
Aditya Birla Group — Mumbai, MUMBAI
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Job Description
Job Title
Branch Manager – Aditya Birla Sun Life Insurance
Job Purpose
To lead and manage the assigned branch by planning resources effectively, driving sales growth, achieving business targets, ensuring operational excellence, and enhancing market share and brand presence in the assigned territory.
Key Responsibilities
Sales & Business Development
- Achieve branch revenue, premium, and profitability targets.
- Develop and implement sales strategies for business growth.
- Drive advisor/agent recruitment and productivity.
- Monitor sales performance and ensure target achievement.
- Increase market penetration and customer acquisition.
Team Management
- Lead, motivate, and coach Agency Managers, Sales Managers, and advisors.
- Conduct performance reviews and training sessions.
- Build a high-performing sales culture within the branch.
- Ensure employee engagement and retention.
Customer Relationship Management
- Ensure high levels of customer satisfaction.
- Resolve escalated customer issues and complaints.
- Strengthen relationships with key clients and business partners.
- Maintain service quality standards.
Branch Operations & Compliance
- Oversee day-to-day branch operations.
- Ensure adherence to IRDAI regulations and company policies.
- Monitor operational efficiency and cost control.
- Maintain accurate business and compliance records.
Business Quality & Persistency
- Improve policy persistency and renewal ratios.
- Ensure quality business sourcing and risk management.
- Monitor advisor productivity and business quality metrics.
Required Skills
- Strong sales and business development skills.
- Team leadership and people management.
- Relationship-building and networking ability.
- Negotiation and communication skills.
- Analytical and problem-solving skills.
- Knowledge of life insurance products and regulations.
Eligibility
- Graduate (MBA preferred).
- Typically 5–10 years of experience in insurance, banking, financial services, or sales management.
- Prior experience in team handling and target-driven roles.
Key Performance Indicators (KPIs)
- Premium collection and revenue achievement.
- Advisor recruitment and activation.
- Team productivity.
- Policy persistency.
- Customer satisfaction.
- Branch profitability and compliance.
Typical Interview Questions
- How would you achieve branch sales targets?
- How do you recruit and retain insurance advisors?
- What strategies would you use to improve branch productivity?
How do you handle
- it is important in life insurance.
Describe a situation where you exceeded a sales target
Frequently Asked Questions
What are the eligibility criteria for the Branch Manager - DSF - Patia, Bhubaneswar job at Aditya Birla Group?
Eligibility typically includes the qualifications and experience outlined in the job description above, with around 3-5 Years years of relevant experience expected for this role.
What are the primary responsibilities of a Branch Manager - DSF - Patia, Bhubaneswar at Aditya Birla Group?
The key responsibilities for this role are detailed in the Key Responsibilities section above, covering the core duties expected of a Branch Manager - DSF - Patia, Bhubaneswar at Aditya Birla Group.
Is prior experience required for this position?
This role requires around 3-5 Years years of relevant experience, as specified in the job listing. Please refer to the Qualifications & Experience section above for full details.
What skills are important for this role?
Skills relevant to this position are outlined in the Qualifications & Experience section above. In general, strong communication, domain knowledge, and the ability to meet role-specific targets are valued across similar BFSI positions.
How do I apply for the Branch Manager - DSF - Patia, Bhubaneswar role at Aditya Birla Group?
You can apply directly using the Apply Now button on this page, which will take you to Aditya Birla Group's application process for this role.
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